Base Administrative Assistant, Inflight Services - DTW

Endeavor Air; Romulus (MI); Hybrid; USD 30,000 - 38,000; Full time

Benefits offered by this job

Travel privileges

Medical plans

401(k) with company match

Job summary

Endeavor Air, a Delta Air Lines subsidiary, seeks a Base Administrative Assistant to support Base Managers and the Chief Pilot across departments. The role involves travel and expense reimbursements, scheduling, communications, and file maintenance at the airport.

Ideal candidates have 2 years of admin/office experience, 1 year in aviation, strong MS Office skills, and excellent multitasking and interpersonal abilities to ensure smooth operations and confidentiality.

Qualifications

• High School Diploma, GED or equivalent.
• Bachelor’s degree preferred.
• 2 years of administrative and/or office management experience.
• 1 year aviation or airline experience preferred.
• Analytical, interpretive, and organizational skills.
• Ability to multitask effectively to meet deadlines.
• Interpersonal, written and verbal communication skills.
• PC proficient in Microsoft Office and general internet applications.

Responsibilities

• Provide administrative support to Base Managers, Base Chief Pilot and management team including screening mail, phone support, travel and expense reimbursements, and scheduling meetings and conference rooms.
• Manage the random drug program under the guidance of the Base Managers and the Base Chief Pilot for all domicile-based flight attendants and pilots.
• Develop and track spreadsheets monitoring daily performance, delays, and base organization.
• Send out general communications and manage correspondence to staff and other departments.
• Maintain files and information distribution systems as directed.
• Assist in tracking and coding of department invoices and expense reports.
• Ensure new hire employees are processed and administrative needs are met.
• Plan and organize meetings, forums, and events for the department.
• Process accounts payable invoices and distribute monthly financial reports.
• Produce daily attendance reports and staffing statistics for leadership review and planning.
• Maintain confidentiality of employee information.

Skills

Administrative experience

Aviation experience

Analytical skills

Multitasking

Communication skills

MS Office

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Internet applications

Job description

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 150 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotesan inclusive environmentin all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Base Administrative Assistant assists with general administrative, operational and office support tasks to the staff working closely across all departments to maintain day-to-day business operations.

Responsibilities

Provide administrative support to Base Managers, Base Chief Pilot and management team including screening mail, phone support, travel and expense reimbursements, and scheduling meetings and conference rooms.

• Manage and monitor the random drug program under the guidance of the Base Managers and the Base Chief Pilot for all domicile-based flight attendants and pilots.
• Develop, maintain, and track numerous spreadsheets that monitor daily performance, delays, and base organization.
• Send out general communications and manage correspondence to staff and other departments.
• Maintain files, bulletin boards, personnel files, and other information distribution systems as directed.
• Maintain, track, and manage documents, files, forms and approved vendors list.
• Assist in tracking and coding of department invoices and expense reports.
• Ensure new hire employees are processed and administrative needs are met.
• Track and order office supplies.
• Plan and organize meetings, forums, and other events for the department.
• Process accounts payable invoices, evaluate accuracy of charges, and keep appropriate file copies; distribute related monthly financial reports.
• Produce daily attendance reports and staffing statistics, including attendance trends, absenteeism data, and daily staffing levels for leadership review and operational planning.
• Ensure confidentiality of all employee’s personal information (disciplinary action, schedules, occurrence information, etc) unless otherwise directed by Base Management.

Other Duties

• Other duties as assigned.

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals.Is approachable and friendly.

Qualifications

• High School Diploma, GED or equivalent; bachelor’s degree preferred.
• 2 years of administrative and/or office management experience.
• 1 year aviation or airline experience preferred.
• Reliable and self-motivated with a positive attitude.
• Analytical, interpretive, and organizational skills.
• Ability to multitask efficiently and effectively to meet deadlines.
• Interpersonal, written and verbal communication skills.
• PC proficient in Microsoft Office products and general internet applications.

Work Environment & Physical Demands

• Must be able to pass security background check to obtain Airport SIDA badge with customs seal.
• Repetitive motion such as: typing and phone work.
• Primarily located in an office setting at the airport with frequent engagement in operational areas such as the crew lounge, gates, and ramp.
• Occasional travel may be required for company meetings or training (approximately 5%).
• Exposure to airport noise, weather conditions, and aircraft operating environments may occur.
• Minimal physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not more than 30 lbs.
• Computer work, in a typical office environment, sitting for most of the day, subject to critical deadlines.
• Must be able to sit, stand, walk, and move throughout airport facilities for extended periods.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
• Up to 5% travel required.
• Work 40 hours a week and schedule max flex with operational needs.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Hourly

Minimum Position Pay Range

USD $21.60/Hr.

Maximum Position Pay Range

USD $27.70/Hr.