Bartender (Full Time) - InterContinental Houston

IHG Hotels; Texas; On-site; USD 6,900 - 9,600; Full time

Job summary

InterContinental Hotels & Resorts is hiring for a bartender/bar attendant. The role involves preparing beverages and serving food with high quality, providing a courteous, attentive guest experience, and up-selling to maximize revenues.

You will greet guests, handle payments, maintain bar cleanliness, and coordinate with restaurant staff as needed. Qualifications include basic reading, writing, and math skills, fluency in English, knowledge of liquor brands and garnishments, and state-age

Qualifications

• Basic reading, writing and math skills.
• Must speak fluent English.

Responsibilities

• Greet guests at the bar and up-sell house drinks to maximize revenues.
• Handle cash and receipts, balance cash drawer at end of shift.
• Prepare beverages per recipes and coordinate food service with restaurant for bar/lounge guests.
• Monitor alcohol service and ensure guest safety.
• Set up bar; perform pre- and post-shift side-work; maintain cleanliness and order.

Skills

Fluent English

Reading

Writing

Math skills

Guest service

Job description

JOB OVERVIEW:

Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

Be charming by being approachable, having confidence and showing respect.

Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.

Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES:

Financial Returns

Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.

Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at the end of shift.

People

Promote teamwork and quality service through daily communication and coordination with other departments.

Guest Experience

Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.

Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting alcoholic beverage service is questionable.

Responsible Business

Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction,

Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). requisition all necessary supplies.

Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.

Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.

Perform other duties as assigned.

QUALIFICATION AND REQUIREMENTS

Basic reading, writing and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments. Formal bartending training preferred. Must meet state legal age requirements. Must speak fluent English.

This job requires ability to perform the following:

• Handling, carrying, lifting, pushing or pulling items weighing up to 50 pounds (barware, carts, boxes, bottles, etc.)
• Standing and moving about the bar, lounge and kitchen
• Bending, stooping, kneeling, lifting

Other:

Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.

Basic math skills are frequently used when handling cash and credit.

Must be able to work nights, weekends, and/or holidays.

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business.

The tipped hourly pay rate for this Hourly role is $5.00. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.

Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compen