Bartender & Front Desk Clerk

DelMonte Hotel Group; Chattanooga (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefit packages for ful

Hotel room discounts

Discounts on food and beverages

Professional development and career-op

Job summary

DelMonte Hotel Group in Chattanooga seeks a skilled Bartender/Front Desk Clerk to deliver exceptional guest service across lobby and bar operations. You will greet guests, manage check-ins, handle inquiries, and assist with bar duties while maintaining a welcoming atmosphere.

The ideal candidate shows strong communication, multitasking ability, and a professional demeanor in a fast-paced hospitality environment, with opportunities for growth and competitive compensation and benefits.

Qualifications

• 1–3 months related experience; high school diploma or GED required.
• Strong work ethic and customer service excellence.
• Excellent communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (e.g., room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability; block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts, making cash drops as necessary.
• Prepare cocktails in accordance with standard beverage recipes.
• Wash glassware as needed.
• Prepare and serve bar food items.
• Assist in the set-up and closing of the bar using provided checklists.
• Complete daily inventory prep sheet.
• Properly record all sales transactions and secure accurate payment.
• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.
• Provide information pertaining to hours and available services of the hotel and surrounding areas.
• Assist in maintaining the cleanliness of the lobby, front entrance, railyard, and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance; report deficiencies.

Skills

Customer service

Communication

Multitasking

Organization

Education

High school diploma or GED

Job description

Job Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates to serve as a Bartender/Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation, benefits, a supportive environment, and opportunities for professional development. Become part of our family and see why many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Bartender/Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (i.e., room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability; block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts, making cash drops as necessary.
• Prepare cocktails in accordance with standard beverage recipes.
• Wash glassware as needed.
• Prepare and serve bar food items.
• Assist in the set-up and closing of the bar using provided checklists.
• Complete daily inventory prep sheet.
• Properly record all sales transactions and secure accurate payment.
• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.
• Provide information pertaining to hours and available services of the hotel and surrounding areas.
• Assist in maintaining the cleanliness of the lobby, front entrance, railyard, and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance; report deficiencies.

Job Requirements

We are looking for a self‑motivated Bartender/Front Desk Clerk with a strong work ethic and a drive to exceed expectations. Excellent communication skills are essential.

• 1–3 months related experience; high school diploma or GED; or equivalent combination of education and experience.
• Solid organizational, time‑management and prioritization skills.
• Exceptional customer service skills.
• Ability to multi‑task in a fast‑paced environment.
• Basic computer and administrative skills.
• Availability to work a flexible schedule.

Benefits

• Competitive pay.
• Comprehensive benefit packages for full‑time positions.
• Hotel room discounts at our locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.