Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on unwavering dedication of team members who exude a relentless passion for hospitality. We set high standards and believe in delivering unforgettable experiences. If you are one of those individuals, we invite you to join.
Why XRG?
- Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
- Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well‑being.
- Career Growth Opportunities: We thrive on promoting from within, fostering growth for every team member.
- Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the XRG family and experience the difference.
- Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
- Employee Referral Program: Share the joy of being part of the XRG team with others.
- Financial Well‑Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
- Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
- Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL).
- Health Insurance: Take care of your well‑being with comprehensive health insurance for our full‑time team members.
Certified Top Workplaces – 5 years running!
Pay Rate: $16.90/Hour, Plus Tips opportunity!
PURPOSE
The Bartender is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests' satisfaction.
DUTIES & RESPONSIBILITIES
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
- Recognize and cultivate regular guests and repeat business.
- Take and enter orders into POS system promptly and accurately.
- Ensure all the food and drinks are served promptly and according to specifications.
- Ensure that all necessary stock is replenished during the shift.
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment.
- Accurately check guest identification to verify age of 21+ before serving.
- Provide service food servers in a timely manner.
- Follow given precise drink recipes when dispensing drinks.
- Organize and prioritize service.
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary.
- Comply with all safety and health department procedures and all state and federal liquor laws.
- Maintain company safety and sanitation standards.
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types.
- Collect required signatures from guest and promptly close guest checks.
- Ensure accurate accounting of all bar monies and independent banking procedures. Sign all cash out slips legibly.
- Ensure complete and proper check‑out procedures.
- Clean all spills immediately and place all trash in proper receptacles.
- Inform management of any complaint, comments or incident.
- Ensure nightly/weekly and opening/running/closing duties are completed.
- Record and report any equipment failure and/or safety hazards to management immediately.
- Ensure proper rotation of all liquor, beer, wine and consumable items.
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift.
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention.
- Refuse further service of alcohol to overly intoxicated guests in a courteous and safety‑minded manner.
- Assist and/or complete additional tasks as assigned.
QUALIFICATIONS & SKILLS
- High School Diploma preferred.
- Proof of eligibility to work in the United States.
- Valid Driver’s License.
- 21+ years of age.
- Possession of or the ability to possess all state required work cards.
- Minimum of two (2) years related experience.
- Experience with POS systems.
- Strong beer and spirits knowledge.
- Proper lifting techniques.
- Guest relations.
- Sanitation and safety.
- Safe alcohol service.
- Full service restaurant operations.
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
WORKING CONDITIONS
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
- Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume.
- Fast paced, high volume, full service restaurant.
- Work varied shifts to include days, nights, weekends and holidays.
PHYSICAL REQUIREMENTS
- Ability to walk long periods of time.
- Ability to stand for long periods of time.
- Ability to use hands to handle, control, or feel objects, tools, or controls.
- Ability to repeat the same movements for long periods of time.
- Ability to understand the speech of another person.
- Ability to speak clearly so listeners can understand.
- Ability to push and lift up to 50 lbs.
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
DISCLAIMER
This job description is a summary of duties, which you as a bartender are expected to perform in your normal course of work. It is by no means an all‑inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.