Bartender - Arbor

BENCHMARK; Fort Wayne (IN); On-site; USD 24,000 - 42,000; Full time

Job summary

Pyramid Global Hospitality is seeking a friendly and skilled Bartender for Arbor inside The Bradley, Fort Wayne. You will deliver memorable hospitality, guide guests through the beverage menu, and engage with guests from greeting to departure at Birdie’s rooftop.

A 2–4 year bartending background and mixology knowledge are highly valued. Responsibilities include maintaining bar setup, accurate order taking, collaboration with staff, stock management, and precise POS handling to ensure a smooth

Qualifications

• Bartender with 2-4 years of experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Engaging and welcoming personality.
• Excellent communication skills.
• Ability to work under pressure in a fast-paced environment.
• Current bartenders’ certification or appropriate license.
• Knowledge of latest mixology trends.

Responsibilities

• Greet guests at the bar area.
• Maintain proper bar setup daily.
• Guide guests on beverage journey with menu descriptions.
• Accurately take orders and confirm special requests.
• Be the master of the bar and enhance conversations with details.
• Collaborate with servers and kitchen/bar staff.
• Assist guests to resolve concerns for happy outcomes.
• Finalize experience with timely bill presentation.
• Stock beer, wine, and spirits; manage perishables.
• Input orders into POS and create guest checks.
• Lock up and store beverages and equipment; handle cash drops.

Skills

Bartender experience

Customer service

Wine knowledge

Mixology knowledge

Under pressure

Education

Bartenders’ certification or appropriate license

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.

What you will have an opportunity to do: We are looking for a highly motivated, customer focused Bartender at Arbor inside The Bradley to join our team in our rooftop restaurant, Birdie’s! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your role:

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set‑up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank

What are we looking for?

• Someone with an engaging and welcoming personality
• Current bartenders’ certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Someone who is descriptive and can sell
• Someone with 2-4 years of bartender experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation: $ - $

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.