Bartender, Aces- Full & Part Time

Yaamava Resort & Casino at San Manuel; United States; On-site; USD 30,000 - 44,000; Full time

Job summary

Yaamava Resort & Casino at San Manuel is seeking a bartender to deliver attentive guest service, manage drinks and garnishes, and handle cash with accuracy. You’ll verify ages, follow bar procedures, and assist with opening/closing duties in a fast-paced casino environment.

Responsibilities include maintaining drink knowledge, stocking supplies, and supporting special events or banquets under supervision. This role requires 21+ eligibility and a strong focus on guest satisfaction.

Qualifications

• Must be able to read, write and communicate in English.
• Basic math for cash handling and making change.
• Ability to manage cash transactions accurately and securely.
• Provide friendly and efficient service to guests and team members.
• Must be at least 21 years of age and eligible for service.

Responsibilities

• Communicates with guests in an attentive and welcoming manner while expediting drinks during peak hours.
• Maintains knowledge of drinks, recipes, ABV, and garnishes; prepares fresh garnishes and stocks bar.
• Verifies guest ages and ensures accurate payment collection; cash and carry policy applies.
• Verifies liquor inventory and maintains bar setup with garnishes, napkins, sticks, and ice.
• Manages a $2,000 bank for cash handling and settlements; processes bills and voids as needed.
• Keeps workspace clean, organized, and sanitary; prepares bar tops and stations for service.
• Assists with special events, banquets, and guest experiences as directed by Supervisor.
• Reports issues to management, including disruptive guests, and follows incident procedures.
• Performs additional duties to support efficient department operations.

Skills

Guest service

Cash handling

Drinks knowledge

Multi-tasking

Teamwork

Education

High School Diploma or GED

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery.
2. Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing.
3. Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only exception is inside restaurants, where alcohol purchases are added to the guest’s check, and the total is paid at the end of the meal.
4. Verifies alcohol inventory in the liquor cabinet is accurate at start of shift and properly requests replacement alcohol bottles following appropriate procedures. Ensures the proper setup of bar tops, including beverage napkins, stir sticks, sword picks, and garnish trays with ice and garnishes. Depending on the venue, this may also include matches and ashtrays.
5. Responsible for a $2,000.00 Bank, utilized to receive payment and provide change to guests and Cocktail/Beverage Servers. Responsible for any and all monies owed and paying all outstanding debts, as well as void orders.
6. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Always ensures a clean and sanitary bar top.
7. Assists with special projects as directed by the Supervisor including, monthly meetings, special banquets, concerts, and special guests.
8. Reports any problems or concerns to management on duty, including any issues related to Highly Disruptive Behavior (HBD) guests.
9. Performs other duties as assigned to support the efficient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

High School Diploma or GED required. Minimum three (3) months of related experience and/or training required. Must be at least 21 years of age.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Must be able to read, write and communicate in the English language. Must be able to perform simple mathematical operations (addition, subtraction, multiplication, and division). Must be able to manage cash transactions accurately and securely. Must be able to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues. Must be able to have clear and effective communication with guests and team members. Must be able to work under pressure by staying calm and efficient during busy period(s).

LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Must obtain and maintain a current Food Handler’s Card. Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment. No Driving Responsibilities: Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled Casino & Resort setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. San Manuel is one of the largest employers in California’s Inland Empire. Managing one of the world’s busiest casinos, our many restaurants, and a fully functioning tribal government means we can offer an incredibly wide range of professional and support positions. Each is an opportunity to learn, grow and contribute to a better future for all of us. Your commitment to San Manuel is matched by our commitment to you. We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals. These programs support our pay-for-performance philosophy.