Bartender 1

Shamin Hotels Master; Chester (VA); On-site; USD 16,531 - 24,796; Full time

Job summary

Shamin Hotels is hiring a Bartender in Chester, VA 23836. This role operates in the Food and Beverage department and reports to the Bar Manager. Pay structure is hourly, paid bi-weekly.

You will mix and serve drinks, verify ages, handle payments, and maintain bar cleanliness. Responsibilities include preparing drinks to standard recipes, assisting servers, and informing guests about specials. Requires a high school diploma or GED, plus basic math and customer service skills.

Qualifications

• High school diploma or GED required.
• Basic reading, writing and math skills required.
• Customer service experience preferred.

Responsibilities

• Set up a bar with supplies prior to opening to ensure smooth service.
• Receive and prepare drink orders using standard recipes; ensure accuracy.
• Ring drink orders, collect money, and make change.
• Assist servers with serving food and beverages when necessary.
• Inform guests of daily specials and chef's specialties.
• Close down bar, sanitize, and secure inventory.

Skills

Customer service

Time management

Attention to detail

Education

High school diploma

GED certification

Job description

Job Title: Bartender

Location: Chester, VA 23836

Department: Food and Beverage

Reports To: Bar Manager

Pay Structure: Hourly, Paid Bi-weekly

Position Overview

Bartenders work directly with customers by mixing and serving drink orders. Responsibilities include verifying age requirements, knowing alcohol pairing and tastes, making traditional and classic drinks, processing payments, managing inventory, and cleaning bar supplies.

Essential Job Functions

• Set up a bar with supplies (fruit, garnishes, cocktail napkins, glassware, etc.) prior to opening to ensure smooth flow of service.
• Ensure correct display of products to enhance sales and showcase selection.
• Receive and prepare drink orders from guests and servers using standard pours and recipes; ensure accuracy of orders.
• Ring drink orders into register, collect money and make correct change.
• Provide immediate attention to all guests upon seating, listen and take genuine interest in enhancing guest relations.
• Close down bar, ensuring inventory is locked and secure, bar cleaned and sanitized, and supplies put away.
• Assist servers with serving food and beverages when necessary.
• Wear a big smile and make guests feel welcomed and happy.
• Inform guests of daily specials and chef's specialties.
• Takes guests orders accurately and timely.
• Place order with kitchen; inform cooks about special cooking instructions.
• Serve beverages and meals according to standard operating procedure.
• Perform quality check to ensure guest satisfaction.
• Remove soiled places and glassware according to standard operating procedure.
• Suggest and serve dessert, coffee, and after-dinner drinks.
• Verify accuracy for prices, tips and other charges on all checks.
• Handle cash and credit card charges according to standard operating procedure.
• Clear and reset tables when the guests have left the restaurant.
• Keep table, dining room, and bus station areas clean at all times.
• Advises supervisor of any complaints as soon as they occur.
• Perform clean‑up and closing duties as assigned by manager.
• Attend pre‑shift line‑up as requested by the Supervisor or Service Director.
• Review and turn in Z report with correct cash drop and credit card slips.
• Perform any task asked by supervisor which is job or guest related.
• Report to work in a neat and clean uniform. Well‑groomed hair and personal hygiene are essential.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

Legislation & Company Policy

• Gain TIP certification within 3 months of acquiring the job.
• Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• Use judgment and reasoning to cope with difficult situations, such as preventing a guest from alcohol intoxication, dealing appropriately with an underage guest. “Carding a minor and delivering a glass of water rather than refusing service or confronting the guest”.
• If a guest is consuming alcoholic beverages, observe guests’ behavior, count the number of drinks served and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
• Understand and actively support all company policies relevant to your role.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Must have basic Reading, Writing, and Math skills.
• Must have reliable transportation to and from work.
• Customer Service Skills required.
• Prioritization and time management skills required.
• Strong attention to detail.

EEO Statement

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.