Bartender

Pyramid Global Hospitality; Tacoma (WA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, &

Job summary

Pyramid Global Hospitality is seeking a motivated Bartender for Hotel Murano in Tacoma. You will greet guests, craft beverages, and deliver memorable service with a personable approach from welcome to departure.

Requirements include current bartender certification and 2–4 years of experience with wine, beer, cocktails, and spirits. The role offers competitive pay, growth opportunities, and comprehensive benefits in a dynamic hospitality environment.

Qualifications

• Engaging and welcoming personality
• Bartender certification or appropriate license
• Knowledgeable in mixology trends
• Descriptive and sales-focused
• 2-4 years bartender experience
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure
• Passion for creating exceptional guest experiences
• Excellent communication skills

Responsibilities

• Greet guests and guide them through the beverage journey
• Maintain bar setup and ensure timely service
• Describe menu items and upsell drinks
• Accurately take and confirm special requests
• Collaborate with servers and kitchen/bar staff
• Assist guests to resolve concerns and ensure satisfaction
• Handle cash/credit transactions and close out tabs
• Stock and rotate bar inventory
• Prepare beverages following standard recipes and portion control

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels https:/www.benchmarkresortsandhotels.com. Axiom Hospitality https:/www.axiomhospitality.com/. PYRAMIDWORKS https:/www.pyramidworks.com/. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn’t just a place to stay—it’s a dynamic space that blends luxury with career opportunities. In the vibrant city of Tacoma, Hotel Murano reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you’ll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements. Join us at Hotel Murano, where your role extends beyond the conventional 9-to-5. It’s about being part of a professional team that understands Tacoma’s unique energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Benefits for Full-Time (Non-Union) Associates, we offer:

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• PTO
• 14 days for first 3 years
• Holidays
• 7 paid holidays and 2 floating holidays
• Employee Room Rate Discounts

Benefits for Part-Time Associates, we offer:

• 401(k) Plan
• Sick Time: Accrue 1 hour for every 30 hours worked
• Employee Room Rate Discounts

Benefits for Union Associates

• Vacation
• 1 week after 1 year of service
• 2 weeks after 2 years of service
• 3 weeks after 7 years of service
• 4 weeks after 15 years of service
• Holidays
• Union positions 6 Paid Holidays and 1 personal day
• 401(k) Plan
• Sick Time
• Accrue 1 hour for every 40 hours worked
• Employee Room Rate discounts

Join us and experience a workplace that values your success, health, and happiness—every step of the way.

What you will have an opportunity to do:

We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.

Your role:

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

What are we looking for?

• Someone with an engaging and welcoming personality
• Current bartenders’ certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Someone who is descriptive and can sale
• Someone with 2-4 years of bartender experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation:

$18.88

$18.88

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.