BARTENDER

141 Hard Rock Cafe International (STP) Inc; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Hard Rock Cafe in New Orleans is seeking a Bartender to deliver high-energy service, craft cocktails to spec, and create memorable experiences for guests. You will work as part of a team to ensure smooth service and a positive guest journey.

You will handle cash, use the POS system, check IDs, and contribute to a clean, organized bar while maintaining inventory and stock levels.

Qualifications

• Making drinks to specification.
• Demonstrating responsible alcohol service.
• Handling cash and other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Checking IDs for guests under the legal drinking age.
• Maintaining accurate cash drawer balances.
• Stocking liquor, beer, wine and glassware.
• Maintaining proper labeling, dating and refrigeration of prepped bar items.

Responsibilities

• Prepare drinks to standard recipes.
• Demonstrate impeccable product knowledge.
• Provide guest hospitality to create memorable experiences.
• Direct guests to areas/restrooms.
• Maintain cleanliness and organization of the bar.
• Maintain stock levels and bar pars.

Skills

Customer service

Cash handling

Sales skills

Communication

Impeccable product knowledge

Basic math

POS system usage

Tools

Point-of-sale system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

LOCATION: Hard Rock Cafe POSITION TITLE: Bartender REPORTS TO: Department Manager and/or General Manager DIRECT REPORTS: None DATE CREATED: 28/8/2018

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under the legal drinking age
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!