Bartender

Topgolf; Monona (WI); In loco; USD 21.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tips on top of hourly pay

Employee discounts

Descrizione del lavoro

Topgolf in Monona, WI is seeking a Bartender to craft drinks with energy and hospitality, manage bar flow, and deliver memorable guest experiences. You’ll be the heartbeat of the bar, showcasing mixology knowledge and responsible service.

The role requires a flexible schedule including evenings, weekends, and holidays, with opportunities to earn tips on top of hourly pay in a fast-paced environment.

Competenze

• Completion of mixology, barkeeping, or other related training required.
• 1+ years of bartending or hospitality experience preferred.
• Extensive knowledge of drink preparation, spirits, and responsible alcohol service.
• Ability to obtain required alcohol service licenses and certifications for your location.
• Ability to learn and operate cash register or point-of-sale software.
• High school diploma or equivalent.
• Must be 18 years of age or older as required by state or local law.

Mansioni

• Receive drink orders from guests and waitstaff and execute them accurately, quickly, and to Topgolf’s service standards.
• Prepare and serve liquor, mixed drinks, wine, beer, and nonalcoholic beverages with consistency and craft.
• Ensure fruit garnishes and bar prep are completed before the bar opens so service is seamless from the first pour.
• Upsell premium spirits, cocktails, and experiences to enhance the guest’s visit and venue revenue.

Conoscenze

Drink preparation

Spirits knowledge

Responsible alcohol service

POS software

Guest service

Bartending experience

Age verification

Formazione

High school diploma or equivalent

Strumenti

Cash register / POS

Descrizione del lavoro

Topgolf | Bartender

Job Description

ABOUT TOPGOLF

Topgolf is where golf meets a great time. We’re a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you’re looking for a place to grow, have fun, and be part of something bigger than a job description, you’re in the right place.

What We’re Seeking

Are you someone who knows their way around a shaker and can craft a perfect cocktail while keeping the energy high and the guests smiling? Do you thrive behind the bar, love connecting with people, and know how to read a room? Can you keep the drinks flowing, the register balanced, and the bar stocked all while delivering an unforgettable guest experience?

We’re looking for a Bartender who brings genuine hospitality and real craft to every pour. You’ll be the heartbeat of the bar mixing drinks, managing the flow, and making sure every guest leaves happy. If you love people, love a fast pace, and take pride in your bar work, this is your role.

The Role

The Bartender is the anchor of Topgolf’s bar experience executing every order with speed and precision, keeping the bar clean and well-stocked, and delivering the kind of warm, attentive service that turns first-time guests into regulars. This role requires deep knowledge of spirits and mixology, responsible alcohol service, and the kind of genuine hospitality that makes guests come back.

This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons.

What You Will Do

Craft the Experience

• Receive drink orders from guests and waitstaff and execute them accurately, quickly, and to Topgolf’s service standards
• Prepare and serve liquor, mixed drinks, wine, beer, and nonalcoholic beverages with consistency and craft
• Ensure fruit garnishes and bar prep are completed before the bar opens so service is seamless from the first pour
• Upsell premium spirits, cocktails, and experiences to enhance the guest’s visit and venue revenue

Own the Bar

• Maintain a clean, organized, and attractively presented bar glasses, bottles, and supplies always in their place
• Verify the legal drinking age of every guest by checking a valid photo ID before serving alcohol
• Collect payment from guests accurately, handle cash with care, and observe all rules of responsible alcohol service
• Exercise sound judgment and refuse service to any patron who is intoxicated or disruptive

Keep the Venue Running at Its Best

• Monitor bar inventory and submit orders or requisition forms for liquor, beer, and bar supplies before stock runs low
• Keep bar snacks stocked and the bar surface clean and guest-ready throughout the shift
• Communicate with kitchen and service teams to ensure food and drink delivery is seamless
• Flag any safety concerns, guest issues, or equipment problems to management immediately
• Demonstrate Topgolf’s Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring

WHY YOU’LL LOVE IT HERE

• You’ll be at the center of the guest experience in one of the most high-energy entertainment venues around
• You’ll earn tips on top of your hourly pay by delivering bar service guests genuinely appreciate
• You’ll grow your craft in a fast, fun environment with a team that has your back
• You’ll work in a place where great food, great drinks, and a great time go hand in hand

CORE COMPETENCIES FOR SUCCESS

Being Resilient | You stay composed, professional, and guest-focused even when the bar is slammed and the orders are stacking up.

• Remains calm and professional during peak service, high-volume events, and unexpected challenges
• Recovers quickly when things go sideways and helps the team do the same
• Manages the pace and pressure of a full bar without letting it affect guest experience or team morale
• Brings the same positive energy and craft to the last order of the night as to the first

Communicates Effectively

• Listen to guests and waitstaff attentively and confirms orders so nothing gets missed
• Communicates clearly with kitchen and support staff to keep food and drink delivery timely and accurate
• Flags guest feedback, bar issues, or supply concerns to management promptly and directly
• Contributes to a bar environment where every team member is set up to deliver great service

Customer Focus

• Holds themselves accountable for the quality and consistency of every drink and interaction at their bar
• Anticipates what guests will need before they ask for refills, check-ins, and more
• Understands that hospitality is the product and takes pride in delivering it at the highest level every shift
• Always looking for small ways to make a guest’s visit more memorable and acts on them

Drives Results

• Holds themselves to high standards for drink quality, bar cleanliness, and guest engagement every shift
• Manages the bar with urgency and ownership nothing gets missed, nothing gets stale
• Notices when a guest experience is slipping and steps in proactively to make it right
• Takes pride in a bar that runs well, looks clean, and puts out great drinks consistently

Qualifications

• Completion of mixology, barkeeping, or other related training required
• 1+ years of bartending or hospitality experience preferred
• Extensive knowledge of drink preparation, spirits, and responsible alcohol service
• Ability to obtain required alcohol service licenses and certifications for your location
• Ability to learn and operate cash register or point-of-sale software
• High school diploma or equivalent
• Must be 18 years of age or older as required by state or local law

Physical Requirements

Let’s be real this isn’t your typical desk job! Here’s what you’ll need to do to thrive in this role:

• Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and moving throughout the bar and venue floor; this role requires sustained physical stamina to deliver continuous guest service throughout the duration of each shift
• Ability to lift, carry, and move items up to 50 pounds independently, including kegs, cases of product, and bar supplies
• Ability to perform repetitive hand and wrist motions including shaking, pouring, and handling bar equipment throughout the shift
• Ability to complete drink orders quickly and accurately under pressure in a fast-paced, high-volume bar environment
• Ability to work in varying temperature environments on a frequent basis, including areas near refrigeration equipment and outdoor or partially outdoor spaces
• Ability to communicate clearly and effectively in a high-energy, high-volume venue environment that may include moderate to high levels of background noise
• Ability to work in a fast-paced, high-volume environment while maintaining focus, service standards, and guest engagement under pressure

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Agency Resumes

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

E-Verify

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.