Bartender

Buffalo Wild Wings, Inc.; Mankato (MN); Hybrid; USD 16,531,000 - 24,797,000; Part time

Job summary

Buffalo Wild Wings, Inc. is seeking bartenders who can create memorable guest experiences in a fast-paced sports bar environment. You will engage guests with sports discussions, handle orders and payments through the POS, and prepare beverages with attention to detail.

Ideal candidates communicate clearly, work well in teams, and maintain high energy and pace throughout shifts. The role emphasizes friendly service and accurate cash handling in a lively setting.

Qualifications

• The candidate must have strong verbal communication and interpersonal skills for guest service.
• Ability to manage time, stay organized, and handle tasks with accuracy.
• Capable of following directions and supporting team objectives.
• Basic math and money handling accuracy are required.
• Familiarity with point-of-sale systems is preferred.
• Demonstrates conflict management and emotional intelligence to resolve guest issues.
• Maintains high pace and energy while standing, bending, and lifting as needed.

Responsibilities

• Provide personalized guest experiences and engage in conversations about events and promotions.
• Check IDs to ensure legal alcohol service requirements.
• Take orders, enter them into the POS, and communicate with kitchen and bar staff.
• Prepare bar beverages and ensure compliance with company standards.
• Check guest satisfaction and notify managers as needed.
• Remove dishes and glassware throughout the visit.
• Process guest payments accurately.
• Maintain positive relationships with team members and managers.
• Support service, cleanliness, and operational duties as assigned.

Skills

Verbal communication

Time management

Attention to detail

Take direction

Money handling

POS knowledge

Conflict management

Emotional intelligence

Pace and endurance

Tools

POS systems

Job description

BARTENDER TEAM MEMBERS

JOB PURPOSE:

The primary purpose of this position is to Inspire Legendary Experiences for Buffalo Wild Wings Guests by effectively presenting food and beverage options in an informative, friendly, and enthusiastic manner.

JOB FUNCTIONS:

• Provide a unique, personalized experience to Guests through personal connections and genuine interactions. Engage in conversations supporting current sports events and other promotional activities and/or areas of interest.
• Check Guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Correctly take orders from Guest, enter all orders and request into the Point of Sale system for accurate inventory and communication with Heart of the House
• Prepare bar beverages for Guests and Serving Staff as ordered and in compliance with company standards
• Check with Guests to ensure they are enjoying their meals and anticipate any need for corrective action to ensure Guest satisfaction – Inform Managers as needed
• Remove dishes and glassware from tables or bar top during each guest visit
• Collect and accurately process Guest payments
• Maintain positive working relationships with all Team Members and Managers
• Service, cleanliness and operational responsibilities
• Other duties as assigned by management

JOB KNOWLEDGE/SKILLS:

• Utilize excellent verbal communication and interaction skills in order to serve BWW Guests
• Strong skills in time management and organization, with excellent attention to detail
• Ability to take direction and execute team/company objectives
• Basic mathematical skills and the ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management skills, analytical skills and a high degree of emotional intelligence in order to anticipate, recognize and solve Guest issues
• Ability to maintain a high degree of pace and intensity for an extended period of time including sitting, standing, lifting and bending

PHYSICAL DEMANDS:

The physical demands for this position are stands, bends, lifts, and moves intermittently during working hours. If asked to perform task outside of physical capabilities, be sure to notify your manager. These physical requirements may be accomplished with or without reasonable accommodations.

Company Introduction

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.