Bartender

One Ocean Resort & Spa; Linthicum (MD); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Hilton Garden Inn BWI Airport in Linthicum is seeking part-time bar staff to maintain bar supplies, prepare orders, and serve guests with a focus on accuracy and hospitality.

The role requires knowledge of liquor recipes, cash handling, and the MICROS system, with training provided on liquor liability. Flexible schedules include nights, weekends, and holidays to meet guest needs.

Qualifications

• Experience with liquor and drink recipes, and proper presentation.
• Strong cash handling and POS experience.
• Familiarity with MICROS or equivalent POS systems.
• Customer-focused service and ability to resolve guest concerns.
• Ability to work in a fast-paced environment and as part of a team.

Responsabilités

• Maintain bar supplies and prepare daily requisitions.
• Know drink recipes, prices, and beverages available.
• Ensure accurate charging of guests and handling of money.
• Provide attentive guest service and resolve complaints.
• Complete liquor liability training within 30 days of employment and refresh every 2 years.

Connaissances

Liquor knowledge

Cash handling

MICROS system

Guest service

Team player

Communication skills

Outils

POS system

Description du poste

1516 Aero Drive, Linthicum, Maryland 21090

Welcome to Hilton Garden Inn BWI Airport hotel in Linthicum, located five minutes from Baltimore/Washington International Airport (BWI). We're a modern hotel set in a corporate park, with easy access to Fort Meade in Annapolis Junction. Baltimore Convention Center, Oriole Park/Camden Yards, Royal Farms Arena and Ravens Football Stadium are eight miles away.

Job Description

What you will be doing

• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Location

Baltimore Hilton Garden-BHG

Requirements

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates
• High work ethic and self-initiative
• Able to work in high pressure and fast paced situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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