Bartender

Marriott-Internationa; Herndon (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

The Westin Washington Dulles Airport in Herndon, VA is seeking a friendly bar attendant to greet guests, take orders and provide beverage service in a fast-paced hotel bar.

You will maintain knowledge of the menu, ensure proper garnishes and portions, coordinate with kitchen and chef, and uphold sanitation, cash handling and alcohol service regulations. This role rewards hospitality, consistency and guest satisfaction.

Qualifications

• Bar experience with beer, wine and liquor.
• Knowledge of Micros POS and handling guest orders.
• Excellent guest service and etiquette.

Responsibilities

• Learns guest’s names and uses them to address them; remembers regular guests’ favorite drinks.
• Inspects restaurant and stations for proper set-up, side work and cleanliness; maintains sanitation.
• Communicates with Chef; understands menu and timing; conveys special requests to Chef and Manager.
• Knowing all menu items, garnishes, contents and preparation methods; answer guest questions concisely.
• Take food and beverage orders; input into POS; place orders with bar/kitchen; deliver and replenish.
• Check back with guests; resolve problems; inform management of complaints and issues.
• Adhere to service techniques, carry trays safely, and ensure quality portions and temperatures.
• Handle cash, credit, and tip procedures; adhere to alcohol handling regulations.
• Answer phones; know beverage offerings; maintain station with team for smooth service.
• Maintain cleanliness of the restaurant/bar and assist with events as needed.

Skills

Bar experience

POS system

Alcohol knowledge

Guest service

Education

High School or better

Tools

Micros POS

Job description

The Westin Washington Dulles Airport
2520 Wasser Terrace
Herndon, VA 20171, USA

Description

Essential Job Functions

Bar experience beer , wine and liquor, dietary restrictions, Micros POSA system background a Plus.

• Learns guest’s names and uses them to address them. Remembers regular guests’ favorite drinks.
• Inspect restaurant and stations before, during and after shift for proper set-up, side work and cleanliness and perform assigned duties with respect to set-up, side work and breakdown of restaurant and stations. Maintain cleanliness and sanitation procedures at all times.
• Maintains communication with Chef. Understands menu prior to opening and is aware of changes during service. Understands timing of various items. Personally conveys any special requests to Chef and Manager.
• Be knowledgeable of all menu items, garnish, contents and preparation methods of Restaurant and Bar. Be prepared to answer any guest questions about the menu in a direct, concise way
• Accurately take food and beverage orders for Restaurant/Bar, utilize suggestive selling techniques, input order into POS computer system, promptly place orders with bartender and/or kitchen, explain specific guest requests, compile order (including proper garnishes, side orders and condiments), deliver and serve order to guest, replenish beverages and clear table as guest finishes drinks and/or meal.
• Regularly checks back with guest, anticipate guest needs and promptly act to resolve any problems or guest complaints. Apprise management of all guest complaints and operational problems, even those that have been resolved.
• Serve food and beverages in accordance with established techniques for quality service, appearance, temperature and portions; carry trays containing food, beverages, coffee pots, pitchers of beverages, service ware carefully through crowded areas.
• Responsible for profitable bar cost by accurate measurement of product; Measure all drinks properly using a jigger. No free pouring
• Promptly present check to guest. Understand and adhere to all cash, credit, guest check and tip reporting procedures.
• Adhere to all regulations concerning the handling, storage and service of alcoholic beverages.
• Answer telephone, and answer caller questions.
• Possess a strong knowledge of alcoholic beverages, service standards and etiquette
• Possess knowledge of service ware and food and beverage equipment used in the preparation of beverages and side dishes
• Controls operation of his/her station. Insures proper execution of service between team members.
• Awareness of hotel functions, and special events.
• Help maintain the cleanliness of the restaurant/bar.

Qualifications

Education

Preferred

High School or better.

Experience

Preferred

1 year:

Equal Opportunity Employer
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