Bartender

Sheraton Dallas Hotel by the Galleria; Dallas (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Sheraton Dallas Hotel by the Galleria in Dallas, TX seeks a Beverages Attendant to deliver friendly, timely guest service at the lounge and bar. You will greet guests, take and process drink orders, and prepare beverages according to recipes while maintaining a clean, well-stocked station.

Role requires accurate cash handling, adherence to liquor regulations, basic food/beverage knowledge, and the ability to lift and move stock. Join a team focused on safety, quality, and guest satisfaction.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills for cash handling and POS operations.
• Basic English language writing skills for requisitions and vouchers.
• Manual dexterity for garnish preparation, glassware handling and stock movement.
• Ability to understand inquiries from customers and communicate simple instructions.
• Ability to remember and promote the menu variety.
• Ability to operate beverage equipment (e.g., coffee maker).
• Ability to transport up to 30 lbs repeatedly; lift up to 50 lbs.

Responsibilities

• To serve beverages and/or food to guests in a friendly, courteous and timely manner, resulting in guest satisfaction.
• Greet guests, promote and document drink orders, mix and present drinks per recipes, and manage portion control.
• Maintain bar setup, stock beer, wine, spirits, condiments and supplies based on projections.
• Stock and store fresh garnishes, juices and perishables to ensure quality.
• Handle cash, verify charges, balance cash and secure bank deposits.
• Answer bar phone, take room service orders, input into POS and generate guest checks.
• Perform general cleaning tasks to meet health standards; follow safety procedures.
• Follow company policies, security rules and department emergency procedures.
• Maintain neat appearance and assist other beverage personnel as needed.

Job description

Responsibilities

• To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other server to supply to guests, and act as cashier for the lounge.
• Greet guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, to balance all moneys.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
• Responsible for answering bar phone within three rings and correctly and courteously take room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
• Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Beverage Personnel when need.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Basic English language writing skills necessary for completion of requisitions, and vouchers.
• Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Source: Driftwood Hospitality