Barista | World‑Class Service & Growth Path

HMSHost; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Generous PTO

Holiday pay

Meal & Transportation benefits

401(k) with company match

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training & career growth

Referral program

Job summary

HMSHost is hiring Baristas to join our team and deliver world-class service to guests from around the world. As part of the HMSHost family, you will create a great experience by crafting quality beverages, serving quickly, and ensuring a fun, memorable visit for every guest.

You will be part of a fast-paced team, greet guests with a smile, handle orders and payments, maintain a clean, organized store, and uphold brand standards and safety policies during daily operations.

Qualifications

• Strong social skills and love to meet new people.
• Ability to stay calm and enjoy working in a fast and exciting environment.
• Love to learn new things and pick up new skills quickly.
• Ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed.
• Able to perform basic math to accurately count money and make change.
• Able to work well with others to help create a strong and cooperative team.

Responsibilities

• Greet all guests with a smile while taking food and drink orders, answering questions, calling guests by name and thanking them for their order
• Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
• Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
• Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
• Keep the store clean, stocked, organized and decorate customer display areas
• Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

Skills

Customer service

Cash handling

Communication

Teamwork

Multitasking

Basic math

Job description

HMSHost is hiring Baristas to join our team and deliver world-class service to guests from around the world. As part of the HMSHost family, you will create a great experience by crafting quality beverages, serving quickly, and ensuring a fun, memorable visit for every guest.

You will be part of a fast-paced team, greet guests with a smile, handle orders and payments, maintain a clean, organized store, and uphold brand standards and safety policies during daily operations.