Barista - PT

Barnes & Noble, Inc.

Des Moines (IA)

On-site

USD 15,153 - 23,419

Part time

14 days+

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Job summary

A well-known retail chain seeks a part-time Barista in Des Moines, IA. In this role, you will deliver top-notch coffee and beverage service while ensuring a welcoming atmosphere for customers. Ideal candidates will be passionate about coffee, possess excellent communication skills, and thrive in a fast-paced environment.

Qualifications

Passionate about coffee and products served.
Positive, can-do attitude, and enjoy working with people.
Able to clearly communicate and listen effectively.

Responsibilities

Provide excellent customer service and create handcrafted beverages.
Maintain cleanliness and organization of the café area.
Engage with customers to understand their needs and preferences.

Skills

Customer Engagement

Problem Solving

Team Player

Job description

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Location

IA - West Des Moines - Des Moines - 2921

Classification

Part-Time

Job Summary

As a Barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the café ensures that customers are delighted by the handcrafted beverages you serve. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

What You Do

Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

Passionate about the products we serve.
Positive and can-do attitude.
Enjoy working with people.
Listen to people and enjoy solving problems.
Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
Well-organized, efficient, and able to multi-task.
Can clearly and respectfully communicate and express oneself.

Expected Behaviors