Barista Pro: Craft Coffee & Customer Experience

Avolta; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Starbucks is seeking a Barista to fulfill orders, complete sales transactions, and support store operations in a fast‑paced Phoenix location. The role emphasizes friendly service, knowledge of coffee products, and teamwork under the Store Manager's supervision.

Responsibilities include greeting customers, taking orders, preparing drinks to Starbucks and HMSHost standards, handling cash, maintaining a clean and stocked area, and upholding safety policies.

Qualifications

• Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Ability to bend, twist, and stand to perform normal job functions.
• Ability to read and comprehend instructions, short correspondence and policy documents.
• Ability to learn and maintain knowledge of Starbucks products and procedures.
• Some cash handling and customer service experience preferred.

Responsibilities

• Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
• Prepares all drink orders to Starbucks and HMSHost standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Skills

Customer service

Cash handling

Product knowledge

Teamwork

Communication

Job description

Starbucks is seeking a Barista to fulfill orders, complete sales transactions, and support store operations in a fast‑paced Phoenix location. The role emphasizes friendly service, knowledge of coffee products, and teamwork under the Store Manager's supervision.

Responsibilities include greeting customers, taking orders, preparing drinks to Starbucks and HMSHost standards, handling cash, maintaining a clean and stocked area, and upholding safety policies.