Barista (Part-Time)

Black Rock Coffee Bar; Killeen (TX); Sur place; USD 12 000 - 17 000; Plein temps

Résumé du poste

Black Rock Coffee Bar in Texas is looking for a friendly Barista to deliver exceptional guest experiences and craft quality beverages. You will welcome customers, take orders, prepare coffee and drinks, and keep a clean, efficient workstation while maintaining a positive, fast-paced attitude.

Work as part of a team, assist with basic food items, handle payments, and contribute to store goals. The role requires energy, reliability, and a passion for great coffee, with tips supplementing the

Qualifications

• Excellent customer service skills
• Clear communication with customers and team
• Ability to multi-task in a fast-paced store environment
• Attention to detail in order taking and transactions
• Positive attitude and reliability

Responsabilités

• Welcomes customers warmly and maintains a welcoming environment.
• Prepares and serves coffee and beverages, including specialty drinks.
• Maintains clean and organized work areas, following safety guidelines.
• Handles cash and card transactions with accuracy.
• Supports training and teamwork during onboarding and daily shifts.
• Assists in inventory and restocking as needed.

Connaissances

Customer service

Communication

Multitasking

Cash handling

Teamwork

Description du poste

Barista Hourly TX249--Clear Creek RD W Elms

Job Description

The Way We Live. We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our customers and ourselves. They are the beginning of a relationship built on trust and care that through time grows to see our stories unfold in our city. As part of local communities, each Black Rock Coffee Bar team finds ways to serve their neighborhoods. And by doing so we help raise the bar for relationships and compassion. As relationships grow, so does accountability. We hold each other to higher standards for the good of all. Whether it be care for nature, care for those in need, or just a sincere desire to see others do well, we learn to expect a lot from each other and a lot for our customers. Our priority at Black Rock is not for others to know who we are and what we do... but for others to allow us to know them, to add fuel to their story, and to share in the journey.

Job Title: Barista
Reports To: Store Lead
Hourly Rate: Starting at $10.00/hour + tips
FLSA Status: Hourly / Nonexempt / Full-Time

Position Overview. As a Barista, you are at the heart of the Black Rock Coffee Bar experience, creating meaningful connections with Guests and Team Members while delivering exceptional service and consistently crafted beverages. You will bring energy, care, and attention to every interaction while maintaining a welcoming, clean, and efficient store environment. Success in this role requires a genuine passion for people, a commitment to quality, and the ability to thrive as part of a fast-paced, collaborative team.

Services and Duties. To succeed in this role, you must bring a people-first mindset, strong customer service skills, and the ability to thrive in a fast-paced store environment:

• Immediately and warmly welcomes customers and team members, ensuring a positive, welcoming, and engaging environment.
• Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders.
• Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens.
• Maintains clean and organized work and customer areas, following health and safety guidelines.
• Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales.
• Handles accurate cash and credit transactions, including daily cash deposits when required.
• Supports training initiatives and mentors new team members during their onboarding process.
• Manages daily, weekly, and monthly tasks assigned by the leadership team.
• Handles customer complaints and resolve issues professionally and promptly.
• Assists in inventory management and restocks supplies as needed, including product displays.
• Conducts line busting during peak periods to expedite customer orders, which may require exposure to various elements.
• Proficient at working independently during shifts with self-directed initiative and minimal supervision.
• Always follows Black Rock Coffee Bar's policies and procedures diligently.
• Black Rock Coffee Bar reserves the right to add or modify duties and responsibilities at any time and at its sole discretion.
  

Skills and Competencies. To succeed in this role, you must bring strong financial knowledge, operational leadership, and process improvement expertise:

• Strong communication and interpersonal skills for effective customer and team interactions.
• Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail.
• Excellent customer service skills with a friendly, outgoing personality.
• Capable of building positive relationships with customers and team members.
• Flexibility to work weekends, holidays, and varying shifts.