Benefits
- Ongoing management and leadership training opportunities
- Employee retail and shift discounts
- Prize opportunities through national contests
- Local, regional, and national awards and recognition
About PJ's Coffee
Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978. Since then the company, now owned by brothers Paul, Steven, and Scott Ballard, has grown to over 145 stores worldwide. PJ’s serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, organic tea, and fresh breakfast pastries.
Job Summary
The barista is responsible for mastering all beverage and food items offered by PJ’s Coffee, creating a positive environment for customers and staff, and providing fast, efficient, and friendly service. The barista safeguards the PJ’s brand, demonstrates impeccable customer service, and supports safe work practices while committing to personal growth and advancement within the company.
Responsibilities
- Present a positive image of PJ’s to customers and coworkers
- Embrace PJ’s Coffee of New Orleans standards, atmosphere, and culture while having fun
- Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction
- Ensure the store offers excellent customer service regarding staff operation and physical upkeep
- Follow cash handling procedures accurately
- Maintain the interior and exterior of the store to meet sanitary, safety, and aesthetic requirements by completing daily shift checklists and monitoring par levels
- Alert management to operational needs, equipment failures, and necessary improvements
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Qualifications
- Barista experience is acceptable but not required; training will be provided
- Outgoing, welcoming, and engaging personality
- Exceptional communication and relationship‑building skills
- Ability to multi‑task and work in a fast‑paced team environment
- Ability to communicate through different channels, including email, phone, and conference calls (if necessary)
- Positive attitude, coachable, and high integrity
Compensation
Hourly wage based on experience. Compensation: $10.00 – $12.00 per hour.
Perks of Joining PJ’s
- Flexible schedules
- Enjoyable work environment with supportive management
- Employee incentives
- Growth potential
Working at PJ’s fosters an appreciation for local, community‑based coffee shops. Customers often spend hours in the café, and coworkers are trustworthy, hardworking, and capable of handling a large volume of customers. Management actively supports employee education and career growth.