BARISTA- NOSH (ON CALL)

Belterra Casino Resort; Florence (IN); On-site; USD 16,531 - 20,664; Full time

Job summary

Boyd Gaming Corporation's Nosh concession in Indiana seeks a Barista who delivers superior service, prepares espresso drinks, and assists customers in selecting beverages and snacks.

The role requires knowledge of specialty coffee, cash handling, safety, and ability to work around hot equipment; candidates must be 18+ and able to obtain required licenses.

Qualifications

• Experience in specialty coffee and snack bar operations.
• Excellent interpersonal and communication skills.
• Able to count money and make change accurately.
• Willing to obtain required licenses/certifications.
• Comfortable around hot surfaces and wet floors.

Responsibilities

• Provides superior customer service and positive interactions with customers and coworkers.
• Assists customers in selecting beverages, pastries, and merchandise.
• Prepares espresso drinks and Coffee of the Day.
• Follows policies for operational flow at each station.
• Maintains merchandising, stocking, rotating and storing products; follows inventory guidelines.
• Follows cash-handling and register policies.
• Ensures safety and cleanliness of areas of responsibility.
• Opens and closes outlets per established procedures.
• Communicates with Lead Barista on operating issues.

Skills

Specialty coffee

Customer service

Cash handling

Communication skills

Documentation reading

Mobility in service area

Cash register

Safety awareness

Licensing compliance

Age 18+

Tools

Cash register

Coffee machine

Espresso machine

Coffee grinder

Grill

Fryer

Waffle iron

Panini press

Turbo Chef

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Barista position is responsible for providing superior service to both the internal and external customer. The posttion is also responsible for accomplishing duties required of a Concession Worker/Barista to ensure efficient operation of the Nosh concession area.

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Assists customers in the selection and purchase of specialty coffee, beverages, pastries, whole bean sales, and merchandise.
• Prepares a variety of customer beverage orders, such as espresso drinks and Coffee of the Day.
• Follows policies and procedures for operational flow at each station.
• Follows standards for merchandising, stocking, rotating and storing all products; follows inventory stocking and recording guidelines according to Siren’s Eye.
• Follows cash-handling and register policies.
• Inspects all areas of responsibility for safety and maintenance needs and takes action as needed; maintains cleaning supplies.
• Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets.
• Communicates closely with Lead Barista on all operating issues.

Qualifications

• Demonstrated knowledge of specialty coffee/snack bar operations.
• Ability to communicate effectively with customers, as well as all levels of employees.
• Must be able to distinguish between different denominations of currency and make change.
• Must be able to review and comprehend all necessary documentation.
• Ability to effectively and efficiently move around food service area.
• Machines and equipment used, but not limited to, include cash register, coffee machine, espresso machine, coffee grinder, grill, fryer, waffle iron, panini press, and Turbo Chef.
• At times subjected to hazards such as wet floors and hot grease.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 18 years of age.

The skills are typically acquired through on-the-job experience in specialty coffee, snack bar or similar food facility.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.