Barista NO NIGHTS EVER

Vicious Biscuit Franchising, LLC.; Wilmington (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discount

Flexible scheduling

Paid training

Job summary

Vicious Biscuit Franchising, LLC. in Wilmington, NC is looking for a passionate Barista to prepare beverages and deliver exceptional customer service. Candidates should be over 21, with experience in fast-casual environments, and a commitment to a positive dining experience.

The ideal candidate will enjoy teamwork within our vibrant culture and take pride in maintaining cleanliness and service standards. Benefits include health insurance, flexible scheduling, and opportunities for growth.

Qualifications

• Must be at least 21 years of age as this role involves serving alcohol.
• Experience in fast-casual environments preferred.
• Ability to engage positively with customers.

Responsibilities

• Prepare beverages accurately and consistently.
• Greet and welcome guests with positivity.
• Address customer inquiries and concerns professionally.
• Maintain clean and organized barista areas.
• Embrace Vicious Biscuit culture and team spirit.

Skills

Fast-casual restaurant experience

Customer service

Upselling

Teamwork

Job description

Values

• We are a community where families and friends gather. We find meaning in serving others with warmth, kindness, generosity, and genuine care. We stay vigilant for opportunities to show bold, authentic hospitality to our guests and to one another.
• We believe that true leadership is about serving others selflessly, putting their needs and growth ahead of our own. We care deeply about the people we serve and those we serve alongside.
• We embrace the belief that progress is essential in our personal and professional lives. We develop leaders with growth mindsets. We have an unwavering commitment to continuous improvement, striving to be better today than yesterday.
• We are attentive, perceptive, and agile. We hold results and relationships in equal value and strive to steward all resources with care and discipline. We empower leaders who take ownership of their restaurant and their decisions and strive to reach our potential in all areas.

Responsibilities

• Prepare all beverages accurately and consistently
• Greet and welcome guests with a friendly and positive attitude.
• Provide attentive and personalized service to ensure a memorable dining experience.
• Address customer inquiries, concerns, and special requests with professionalism and courtesy.
• Demonstrates full knowledge of bar menu and passes Barista test.
• Maintain garnish prep and freshness
• Check orders for accuracy before serving them to guests.
• Maintain clean and organized barista areas.
• Clear and reset tables efficiently to accommodate new guests.
• Maintain cleanliness and food safety standards.
• Familiarize yourself with the menu to make recommendations and upsell featured items.
• Inform guests about promotions, special events, etc.
• Embrace a positive and inclusive role within the Vicious Biscuit culture, actively engaging in teamwork, expressing enthusiasm for personal growth and development, and steadfastly upholding a commitment to excellence.
• Support Front of House operations as needed.

Qualifications

• Must be at least 21 years of age, as this role will pour and serve alcohol.
• Experience in fast-casual restaurant environments.
• Experience in front-of-house restaurant roles.
• Must be eligible to work in the United States.
• Experience in high-volume service environments is a plus.

Benefits

• Health, dental, and vision insurance offerings
• Employee discount
• Flexible scheduling
• Paid training
• Opportunities for growth and travel as we expand
• A fun, supportive work environment in an innovative, fast-growing company