Barista Lead - UMass Lowell - Caribou

Aramark; Lowell (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Aramark is seeking a Barista Lead in Lowell, MA to deliver fast, friendly service and craft high-quality beverages while maintaining a clean, inviting coffee bar aligned with brand standards.

You will train Baristas, manage register transactions, follow recipes, and uphold food safety while ensuring a smooth guest experience in a fast-paced environment.

Qualifications

• Experience training staff in a fast-paced cafe environment.
• Strong cash handling and POS experience.
• Knowledge of brand beverage standards and recipes.

Responsibilities

• Greet and assist customers while anticipating their needs.
• Prepare and serve coffees, teas, and specialty beverages per brand standards.
• Prepare and serve food items in line with location standards.
• Train and guide staff in coffee/food prep, customer service, cash handling and procedures.
• Schedule and delegate tasks to team and coordinate location operations.
• Operate register/POS accurately and handle cash/credit card transactions.
• Balance cash drawer and complete cashier slips.
• Adhere to cash handling policies and procedures.
• Set up and break down coffee bar and stations, maintaining sanitation.
• Maintain a clean and sanitary work area.
• Stock beverage coolers and grab-and-go items.

Skills

Customer service

Cash handling

POS transactions

Coffee beverages

Staff training

Job description

Job Description

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

Compensation Data

COMPENSATION: The Hourly rate for this position is $20.30 to $20.30. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits,

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepares and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions.
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adheres to Aramark's cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items