Barista Lead

Tiny Boxwoods Productions; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance after 60 days

Dental insurance after 60 days

Vision insurance after 60 days

Two weeks paid vacation after one year

Job summary

Tinys Milk and Cookies is seeking a Front of House lead who embodies hospitality, smiles, and a positive work culture. You will organize shifts, supervise staff, and deliver outstanding service to exceed guest expectations.

This role offers health, dental, and vision insurance after 60 days of full-time work (minimum 30 hours) and two weeks of paid vacation after one year. Strong communication and barista skills are essential.

Qualifications

• Texas Food Handlers certificate required.
• Outstanding customer service skills essential.
• Ability to memorize recipes and beverage lists.
• Flexible scheduling availability is important.
• Capacity to multitask in a fast-paced setting.
• Ability to work as part of a team.
• Barista skills preferred.

Responsibilities

• Organize and supervise shifts.
• Deliver superior service and maximize guest satisfaction.
• Develop guest relations and respond to comments and complaints.
• Train new and current staff.
• Enforce handbook policies and company protocols.
• Provide constructive feedback when necessary.
• Control operations costs and reduce waste.
• Maintain health code standards and sanitation.
• Oversee inventory and ordering products.
• Communicate clearly and maintain brand image.
• Work on special projects and other duties as assigned.

Skills

Customer service

Leadership

Multitasking

Teamwork

Barista skills

Memory for recipes

Education

Texas Food Handlers certificate

Job description

We are looking for a talented, smiling, enthusiastic Front of House lead who cares deeply about culture and a positive work environment. We offer health, dental, and vision insurance after 60 days of working full time (minimum 30 hours). After a year of continuous full-time employment, we offer two weeks of paid vacation taken at employees' regular rate of pay.

Job Purpose

Tinys Milk and Cookies has an industry leading coffee program and prides itself on our assortment of pastries, ice creams and other goods. Our Team Leads care deeply about our culture and will provide a genuine sense of hospitality and exceed guests’ expectations by providing friendly, authentic, and enthusiastic experience with perfect service.

Duties And Responsibilities

• Organize and supervise shifts
• Deliver superior service and maximize guest satisfaction
• Develop guest relations
• Respond efficiently and accurately to guest comments and complaints
• Train new and current staff
• Enforce handbook policies and company protocols
• Provide constructive feedback when necessary
• Control operations costs and identify measures to reduce waste
• Maintain health code standards, ensuring compliance with sanitation and safety regulations
• Maintain all checklists
• Oversee inventory and ordering products
• Estimate future needs for goods, restaurant supplies and paper goods
• Clear communication skills
• Strong leadership, motivational and people skills
• Be able to maintain a fast-paced environment
• Close attention to detail
• Ability to competently use the restaurant POS system
• Promise to maintain the company's brand and image through hard work, service and a sincere love for hospitality
• Can perform barista position should the business needs dictate
• Works on special projects and other duties as assigned

Accommodation

Reasonable accommodation can be made for individuals with disabilities to perform the essential functions of this position.

Qualifications

• Texas Food Handlers certificate
• Outstanding customer service skills
• Ability to memorize recipes and beverage lists
• Flexible availability in scheduling
• Capacity to multitask
• Ability to work as part of a team
• Barista skills

Working conditions

The incumbent will be working in a restaurant setting behind a bar and may be working near co-workers. Hazards may include, but are not limited to, cuts, minor burns, slipping and tripping.

Physical Requirements

The incumbent is required to walk and stand for the entirety of the shift, minimal lifting is required. Continuously reach, bend, lift, carry, stoop, and wipe. Frequent hand washing. Must be able to hear and talk.