Barista & Guest Experience Specialist

Coffee & Bagel Brands; Bismarck (ND); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Bismarck, ND is hiring a Team Member to deliver exceptional guest service, hand-craft beverages, and support daily operations. No prior experience required; age 16+ and flexible scheduling are expected.

You will rotate between barista and greeter roles, manage orders and the cash drawer, keep the store clean, and uphold safety standards while embodying Caribou’s core values.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed.
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety.
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked.
• Makes recommendations to Guests grounded in real product knowledge, not just a script.
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly.
• Takes direction from leaders and understands the team is balancing multiple priorities at once.
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance.
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love.

Skills

Customer service

Cash handling

Team player

Flexible schedule

Job description

Caribou Coffee in Bismarck, ND is hiring a Team Member to deliver exceptional guest service, hand-craft beverages, and support daily operations. No prior experience required; age 16+ and flexible scheduling are expected.

You will rotate between barista and greeter roles, manage orders and the cash drawer, keep the store clean, and uphold safety standards while embodying Caribou’s core values.