Barista—Elevate Coffee & Customer Experience

Ritual Coffee Roasters; San Francisco (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Commuter benefits

Paid time off

Holidays paid at time and a half

401k match

Job summary

Ritual Coffee Roasters in San Francisco seeks a hard-working barista to create experiences that change the way people know coffee. You should be a team player with a passion for coffee and customer service, capable of jumping in, problem-solving, and maintaining quality in a fast-paced cafe.

Starting wage is $19.75/hour plus tips. We offer benefits including medical, dental, commuter benefits, paid time off, holidays, and a 401k match.

Qualifications

• Love of coffee.
• Passion for excellent customer service.
• Stellar verbal communication skills.
• Excellent interpersonal one-on-one, team, and partnership skills.
• High level of emotional intelligence with a positive outlook and good sense of humor.
• Seeks out feedback and is excited about self-growth and improvement within the context of the job.
• Ability to thrive in a fast-paced environment.
• Able to handle critical customer situations with ease.
• Must pay strong attention to detail and have passion for high quality products.
• Possession of a current Food Handler's Card

Responsibilities

• Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.
• Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed.
• Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards.
• Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual.
• Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations.
• Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes.
• Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment

Skills

Love of coffee

Passion for customer service

Stellar verbal communication

Interpersonal skills

Emotional intelligence

Seeks feedback

Fast-paced environment

Handle critical customer situations

Attention to detail

Food Handler's Card

Job description

Ritual Coffee Roasters in San Francisco seeks a hard-working barista to create experiences that change the way people know coffee. You should be a team player with a passion for coffee and customer service, capable of jumping in, problem-solving, and maintaining quality in a fast-paced cafe.

Starting wage is $19.75/hour plus tips. We offer benefits including medical, dental, commuter benefits, paid time off, holidays, and a 401k match.