Barista: Customer-First Coffee Expert (Flexible Scheduling)

Kroger

Rochester (MI)

On-site

USD 16,531 - 24,796

Part time

14 days+
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Benefits offered by this job

Healthcare coverage
Flexible scheduling
Employee assistance program
Associate discounts
Tuition reimbursement
Career growth

Job summary

The Kroger store in Rochester, MI is looking for a team member to provide exceptional customer service in a busy coffee shop section. You will help customers with product questions, make recommendations, and ensure accurate pricing and quality while supporting a welcoming store environment.

Responsibilities include beverage preparation, handling transactions, promoting coffee shop specials, and maintaining safety and sanitation standards.

Qualifications

  • Excellent customer service skills.

Responsibilities

  • Create an environment that makes customers feel welcome and valued by answering questions regarding products sold within the department and store.
  • Know products in the department to respond to questions and make recommendations.
  • Collaborate with associates to promote teamwork to help achieve store goals.
  • Prepare beverage selections to recipe and standards and process transactions using proper equipment and company practices.
  • Offer product samples and inform customers of coffee shop specials.
  • Provide customers with fresh products in the correct portion size to prevent shrink.
  • Recommend coffee shop items to meet customer needs and preferences.
  • Operate coffee shop equipment safely and maintain inventory of ingredients.

Skills

Customer service
Teamwork
Communication

Job description

The Kroger store in Rochester, MI is looking for a team member to provide exceptional customer service in a busy coffee shop section. You will help customers with product questions, make recommendations, and ensure accurate pricing and quality while supporting a welcoming store environment.

Responsibilities include beverage preparation, handling transactions, promoting coffee shop specials, and maintaining safety and sanitation standards.

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