Barista & Customer Experience Specialist

Baker's

Omaha (NE)

On-site

USD 17,000 - 21,000

Part time

8 days ago

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Job summary

Baker's in Omaha seeks a friendly team member to provide exceptional customer service in a fast-paced café setting. You will assist customers, answer product questions, prepare beverages, and ensure products are fresh and accurately prepared according to recipes and standards.

Responsibilities include maintaining clean, safe work areas, stocking supplies, cooperating with coworkers to meet store goals, and upholding company values of respect, integrity and safety while handling transactions and

Qualifications

Excellent customer service skills.
Any previous comparable experience.

Responsibilities

Create a welcoming environment by answering questions about products and assisting customers.
Gain knowledge of products and make recommendations.
Collaborate with teammates to achieve store goals.
Prepare beverage selections to recipes and standards; handle transactions per company guidelines.
Offer product samples and inform customers of specials.
Ensure fresh products and correct portions to prevent shrink.
Suggest items to customers to meet their needs.
Utilize shop equipment safely (espresso machine, blender, scales, steamers).
Label, stock and inventory merchandise; report discrepancies to management.
Follow safety protocols and food safety regulations; maintain clean, safe work areas.