Barista & Customer Experience Specialist

Forest Hill Foods; Grand Rapids Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

SpartanNash in Grand Rapids, MI is seeking a Coffee Shop Associate to prepare beverages and food, operate the register, and deliver courteous service in a fast-paced retail setting. You will stock, rotate items, and maintain a clean department while following safety guidelines.

A High School diploma or GED is preferred, with good math and communication skills. Prior retail experience is a plus and a friendly, customer-focused attitude is essential.

Qualifications

• High school diploma or GED preferred.
• One year of retail or related experience preferred.
• Good verbal communication skills; interact politely with customers.
• Good customer service and organizational skills; detail-oriented.

Responsibilities

• Prepare coffee shop beverages according to set standards.
• Prepare food items according to procedures.
• Ensure food and beverages are handled safely and cleanly.
• Operate cash register and process payments (cash, cards, gift certs, etc).
• Stock items and rotate coffee items and displays.
• Maintain a clean and well-stocked department; follow safety and sanitation procedures.
• Communicate promotions, loyalty programs, and in-store specials to customers.
• Follow PPE and safety guidelines and assist other departments if needed.

Skills

Customer service

Cash handling

Communication

Retail experience

Education

High school diploma or GED

Tools

POS system

Job description

SpartanNash in Grand Rapids, MI is seeking a Coffee Shop Associate to prepare beverages and food, operate the register, and deliver courteous service in a fast-paced retail setting. You will stock, rotate items, and maintain a clean department while following safety guidelines.

A High School diploma or GED is preferred, with good math and communication skills. Prior retail experience is a plus and a friendly, customer-focused attitude is essential.