Barista & Customer Experience Specialist

Kroger; Firestone (CO); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Kroger in Colorado is seeking a personable Coffee Shop Team Member to deliver exceptional service in a fast-paced environment. You will answer questions, help customers find products, and prepare beverages to standard recipes while maintaining cleanliness and safety.

You will collaborate with store colleagues, promote teamwork, and ensure accurate pricing and inventory. Experience in retail or food service is a plus, and safety protocols must be followed.

Qualifications

• Excellent customer service skills.
• Experience in retail or food service is a plus.
• Ability to work in a fast-paced environment while maintaining safety.

Responsibilities

• Create an environment where customers feel welcome by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverage selections to recipe standards and customer requests using proper equipment.
• Offer samples and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Use all coffee shop equipment and label, stock, and inventory merchandise.
• Report discrepancies to the department manager and stay current with ads.
• Follow safety procedures and report safety risks or illegal activity to store management.

Skills

Excellent customer service skills

Teamwork / collaboration

Ability to work in a high-paced环境

Conflict management

Honesty and integrity

Job description

Kroger in Colorado is seeking a personable Coffee Shop Team Member to deliver exceptional service in a fast-paced environment. You will answer questions, help customers find products, and prepare beverages to standard recipes while maintaining cleanliness and safety.

You will collaborate with store colleagues, promote teamwork, and ensure accurate pricing and inventory. Experience in retail or food service is a plus, and safety protocols must be followed.