Barista & Customer Experience Specialist

Areas USA; Beckley (WV); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision benefits

401k retirement plan

Paid time off

Employee discounts

Overtime opportunities

Job summary

Areas USA in Beckley, WV, seeks a Barista to provide courteous service with strong product knowledge and barista skills. You will prepare beverages to high standards and engage customers to meet sales goals.

The role requires a High School Diploma or GED and customer service experience, with coffee experience preferred. Overtime opportunities and full-time benefits are available in a fast-paced store setting.

Qualifications

• High School Diploma or GED required.
• Customer service experience required; coffee experience preferred.
• Ability to learn quickly and adapt to station duties.
• Effective oral communication with customers and team.
• Strong interpersonal skills and ability to work in a team.
• Ability to deliver excellent customer service consistently.

Responsibilities

• Welcome and connect with every customer.
• Assess customer needs and suggest products to meet goals.
• Offer demonstrations and samples using brewing equipment.
• Create opportunities for customers to interact with products.
• Respond to customer needs and show appreciation.
• Prepare beverages to store standards and quality.
• Follow health, safety, and sanitation guidelines.
• Follow store policies for station operations.
• Maintain merchandising, stocking, rotation, and storage standards.
• Perform cleaning tasks per rosters and standards.
• Present oneself professionally and communicate clearly with customers and team.
• Handle cash and cashier policies effectively.
• Follow inventory stocking and recording procedures.
• Contribute to sales and profit goals.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Enthusiastic work ethic

Relationship building

Learn quickly

Positive attitude

Education

High School Diploma/GED

Job description

Areas USA in Beckley, WV, seeks a Barista to provide courteous service with strong product knowledge and barista skills. You will prepare beverages to high standards and engage customers to meet sales goals.

The role requires a High School Diploma or GED and customer service experience, with coffee experience preferred. Overtime opportunities and full-time benefits are available in a fast-paced store setting.