Barista - Craft Exceptional Coffee & Customer Experience

Ritual Coffee Roasters Inc; San Francisco (CA); Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Commuter benefits

Paid time off

Sick days

Holiday pay

401k matching

Résumé du poste

Ritual Coffee seeks a dedicated barista for our flagship Valencia Street cafe. You will deliver high-quality coffee and warm customer experiences, work with a supportive team, and grow with the company in a fast-paced environment.

Starting wage is $19.75/hour plus tips, with benefits including health/dental coverage, commuter benefits, paid time off, holidays, and 401k matching. Candidates should be able to work weekends and stand long hours.

Qualifications

• Love of coffee.
• Passion for excellent customer service.
• Stellar verbal communication skills.
• Excellent interpersonal one-on-one, team, and partnership skills.
• High level of emotional intelligence with a positive outlook and good sense of humor.
• Seeks out feedback and is excited about self-growth and improvement within the context of the job.
• Ability to thrive in a fast-paced environment.
• Able to handle critical customer situations with ease.
• Must pay strong attention to detail and have passion for high quality products.
• Possession of a current Food Handler's Card.

Responsabilités

• Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
• Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed
• Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards
• Stay knowledgeable about all cafe offerings, including drinks, beans, brew equipment, and Ritual
• Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations
• Follow all employee and cafe operations policies, including but not limited to: cash handling, scheduling and feedback processes
• Help keep the cafe clean, beautiful and safe, providing both employees and customers with a fun, inclusive environment

Connaissances

Love of coffee

Customer service

Verbal communication

Interpersonal skills

Emotional intelligence

Feedback and growth

Fast-paced environments

Handling difficult customers

Attention to detail

Food Handler's Card

Description du poste

Ritual Coffee seeks a dedicated barista for our flagship Valencia Street cafe. You will deliver high-quality coffee and warm customer experiences, work with a supportive team, and grow with the company in a fast-paced environment.

Starting wage is $19.75/hour plus tips, with benefits including health/dental coverage, commuter benefits, paid time off, holidays, and 401k matching. Candidates should be able to work weekends and stand long hours.