Barista: Craft Exceptional Coffee & Customer Experience

Stumptown Coffee; New York (NY); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee discount

401k match

Paid holidays

Vacation

Sick leave

Volunteer time

Job summary

Stumptown Baristas contribute to the success of their café by consistently providing exceptional hospitality, and quality beverages and products. Baristas are expected to pursue the growth of their coffee knowledge and develop a passion for the craft.

When we are operating at our best, every barista models the Stumptown values of continuous growth, best‑in‑class hospitality, and quality in all things. Paid base compensation for this position ranges from $17.50 to $18.00 hourly depending on

Qualifications

• Demonstrated passion and enthusiasm for coffee as well as a desire to educate others about our coffee.
• Ability to deliver exceptional hospitality in a personal and professional manner
• Strong attention to detail and a healthy respect for cleanliness and sanitation
• Health department license or certification as required by state or local requirements.
• Great communication skills both with employees and customers of all backgrounds
• Open to feedback and constantly striving to improve
• Ability to multi-task with ease
• Early AMs, nights, weekends, and extreme reliability required

Responsibilities

• Prepare espresso beverages for customers, meeting Stumptown’s quality standards.
• Deliver an exceptional customer experience; Proactively engage with customers to understand and meet their needs – go the extra mile to make their day with a perfect cup of coffee.
• Develop a thorough understanding of our coffees, teas, foods, merchandise, and promotions to drive sales, and service and have knowledgeable conversations with customers.
• Maintain a clean and organized environment for customers and coworkers in all areas of the store.
• Demonstrate willingness and openness to change and share your ideas on how to make your store even better.
• Taste coffee, tea, and specialty beverages regularly to maintain familiarity with product and quality standards.
• Accurately process transactions in the POS system and reconcile till.
• Practice self‑reflection and ask for feedback on performance; know and hone your personal strengths and opportunities for improvement.
• Responsible for day‑to‑day activities that embrace sustainability and reduce the impact at your facility should be followed.
• Follow SOPs for minimizing waste, conserving energy, and limiting water usage, and share ideas on how to improve processes whenever possible.
• Other duties as assigned.

Skills

Passion for coffee

Hospitality

Attention to detail

Cleanliness

Communication

Open to feedback

Multi-tasking

Reliability

Early mornings

Weekend availability

Job description

Stumptown Baristas contribute to the success of their café by consistently providing exceptional hospitality, and quality beverages and products. Baristas are expected to pursue the growth of their coffee knowledge and develop a passion for the craft.

When we are operating at our best, every barista models the Stumptown values of continuous growth, best‑in‑class hospitality, and quality in all things. Paid base compensation for this position ranges from $17.50 to $18.00 hourly depending on