Barista: Craft Coffee Pro, Outstanding Hospitality

Peet's Coffee; Portland (OR); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Employee discount

401(k) match

Job summary

Stumptown Coffee is hiring baristas to craft espresso beverages and provide outstanding hospitality in our Portland-area cafés. You will learn our coffees, teas, foods, and promotions to inform customers and drive sales, while keeping the store clean and organized.

You’ll taste products daily, process transactions, and contribute ideas to improve store operations. Ideal candidates will have a passion for coffee, strong communication and reliability, and be available for early mornings, nights,

Qualifications

• Demonstrated passion and enthusiasm for coffee as well as a desire to educate others about our coffee.
• Ability to deliver exceptional hospitality in a personal and professional manner
• Strong attention to detail and a healthy respect for cleanliness and sanitation
• Great communication skills both with employees and customers of all backgrounds
• Open to feedback and constantly striving to improve
• Ability to multi-task with ease
• Early AMs, nights, weekends, and extreme reliability required

Responsibilities

• Prepare espresso beverages for customers, meeting Stumptown’s quality standards.
• Deliver an exceptional customer experience; Proactively engage with customers to understand and meet their needs – go the extra mile to make their day with a perfect cup of coffee.
• Develop a thorough understanding of our coffees, teas, foods, merchandise, and promotions to drive sales, and service and have knowledgeable conversations with customers.
• Maintain a clean and organized environment for customers and coworkers in all areas of the store.
• Demonstrate willingness and openness to change and share your ideas on how to make your store even better.
• Taste coffee, tea, and specialty beverages regularly to maintain familiarity with product and quality standards.
• Accurately process transactions in the POS system and reconcile till.
• Practice self-reflection and ask for feedback on performance; know and hone your personal strengths and opportunities for improvement.
• Responsible for day-to-day activities that embrace sustainability and reduce the impact at your facility should be followed. Follow SOPs for minimizing waste, conserving energy, and limiting water usage, and share ideas on how to improve processes whenever possible.
• Other duties as assigned.

Skills

Coffee passion

Hospitality

Attention to detail

Communication

Feedback openness

Multi-tasking

Reliability

Job description

Stumptown Coffee is hiring baristas to craft espresso beverages and provide outstanding hospitality in our Portland-area cafés. You will learn our coffees, teas, foods, and promotions to inform customers and drive sales, while keeping the store clean and organized.

You’ll taste products daily, process transactions, and contribute ideas to improve store operations. Ideal candidates will have a passion for coffee, strong communication and reliability, and be available for early mornings, nights,