Barista – Craft Coffee, Deliver Legendary Service

InterContinental Hotels Group; Chicago (IL); On-site; USD 69,114,000 - 74,845,000; Full time

Job summary

Starbucks in Chicago is seeking a Barista to deliver Legendary Service and create the Starbucks Experience for guests. You will handle specialty beverages, whole bean sales, and maintain a clean service area with high standards.

The role requires English communication, basic math, and a friendly, proactive attitude. Training and Barista Certification are provided to ensure consistent service quality.

Qualifications

• Ability to perform with attention to detail, speed and accuracy.
• Ability to comprehend instructions, prioritize, organize, delegate, and complete tasks.
• Ability to think clearly, stay calm, and resolve problems with sound judgment.
• Ability to work under pressure to meet production schedules and guest timelines.
• Ability to aid in transporting work equipment and supplies.
• Ability to work in job-related conditions.
• Ability to work with all products and equipment prescribed.
• Ability to plan and assist in promotions.
• Food Hygiene awareness and basic training.
• Ability to communicate in English with guests and staff.
• Ability to compute basic math calculations.
• Ability to provide legible written communication.
• Friendly, upbeat, outgoing personality.

Responsibilities

• Develops enthusiastically satisfied customers all the time.
• Delivers Legendary Service by saying 'Just Say Yes' and thanking customers.
• Mantains a calm, professional demeanor during high volume or unusual events.
• Anticipates customer and store needs and suggests products to meet/sell goals.
• Assists customers in selection and purchase of specialty coffee beverages and whole bean sales.
• Maintains customer service area and equipment in a clean, appealing manner.
• Provides quality beverages and food products by adhering to recipes and presentation standards.
• Follows health, safety and sanitation guidelines.
• Follows store policies for operational flow at each station.
• Performs cleaning tasks per duty rosters; works as a team.
• Communicates necessary information clearly to manager.
• Follows merchandising, stocking, rotating and storing products.
• Performs equipment maintenance according to standards.
• Follows cash handling and register policies.
• Follows inventory stocking and recording guidelines.
• Takes responsibility to learn all aspects of barista position.
• Learns and demonstrates creating the Starbucks Experience.
• Completes Initial Store Training and passes Barista Certification.

Skills

Attention to detail

Prioritization

Calm under pressure

Time management

Equipment handling

Work conditions

Product knowledge

Promotions planning

Food hygiene

English communication

Math skills

Written communication

Interpersonal skills

Education

Food Hygiene certificate

Job description

Starbucks in Chicago is seeking a Barista to deliver Legendary Service and create the Starbucks Experience for guests. You will handle specialty beverages, whole bean sales, and maintain a clean service area with high standards.

The role requires English communication, basic math, and a friendly, proactive attitude. Training and Barista Certification are provided to ensure consistent service quality.