Barista - Constant Grind

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Barista to prepare and present beverages under restaurant management guidance. You will welcome guests, demonstrate beverages, and ensure menu items are explained with courtesy and accuracy.

The role requires a High School Diploma or equivalent with possible related experience. Flexibility to work nights, holidays, and weekends is essential in a fast-paced casino environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to interact effectively with guests in English.
• Comfortable working in a fast-paced casino environment.

Responsibilities

• Offers customer demonstrations and samples using brewing equipment.
• Serves, welcomes, and greets guests at coffee bar.
• Explains menu items, handles guest complaints to maintain positive relations.
• Prepares and serves beverages per established standards.
• Maintains cleanliness and sanitation per health codes.
• Supports team and guests in a courteous, professional manner.
• Operates basic equipment and tools relevant to the position.
• Work flexible shifts including nights, holidays, and weekends.

Skills

Communication skills

Customer service

English proficiency

Teamwork

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

POSITION SUMMARY:

The Barista is responsible for, under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Offers customer demonstrations and samples using brewing equipment.
• Serves, welcomes, and greets guests at coffee bar.
• Promotes positive customer relations; effectively explains menu items, handles guest complaints.
• Prepare and serve beverages in accordance with established standards set by restaurant management.
• Ensure that production and storage areas are maintained in accordance with city and state health department codes.
• Promotes positive public/employee relations, always.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Non-essential Job Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

• High School Diploma or equivalent is required, or minimum six (6) months of related experience are required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)

• Must obtain and maintain all licenses / certifications per Federal, State, and IGB Regulations.
• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work nights, holidays, and weekends, as well as flexible shifts.
• Have excellent written and verbal communication skills.

Knowledge Of

• Must be computer literate.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

Ability To

• Available to work on different types of events with varying time schedules, on varying days as needed.
• Must be able to act as a role model and train the entry level peers.
• Read and comprehend all necessary documentation, training materials and policy information.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Work within Company established policies/guidelines.
• Be articulate and possess a professional appearance and demeanor.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Must be able to work at a fast pace and in stressful situations.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms, talk, or hear; and taste or smell.
• Frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• Work in a fast-paced environment, with constant exposure to the public and excessive noise. Also, there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including but not limited to excessive noise.
• Able to exercise judgment on an independent basis.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range

$15 - $20/