Barista & Coffee Craft Expert - Customer Experience

Workstream; Fairfield (CT); On-site; USD 19,000 - 28,000; Full time

Job summary

Workstream in Fairfield, CT is seeking an experienced barista to brew great coffee and deliver exceptional guest experiences.

The role emphasizes customer service, upselling, and teamwork, with responsibility for operating espresso equipment, handling transactions, and maintaining inventory.

Candidates should have prior barista experience and a high school diploma, and be committed to a clean, inviting cafe environment.

Qualifications

• Prior barista experience is required.
• Skilled in coffee preparation techniques and using brewing equipment.
• Ability to upsell and build customer relationships.
• Excellent sales and presentation abilities.

Responsibilities

• Cater to guests' needs and provide menu recommendations.
• Prepare coffee using various techniques and equipment.
• Sell coffee and brewing equipment.
• Handle cash and credit transactions.
• Maintain inventory, supplies, and a safe, clean workspace.
• Deliver exceptional customer experiences.

Skills

Barista experience

Customer service

Sales skills

Cash handling

Team player

Problem-solving

Education

High school diploma

Tools

Espresso machines

Grinders

Job description

Workstream in Fairfield, CT is seeking an experienced barista to brew great coffee and deliver exceptional guest experiences.

The role emphasizes customer service, upselling, and teamwork, with responsibility for operating espresso equipment, handling transactions, and maintaining inventory.

Candidates should have prior barista experience and a high school diploma, and be committed to a clean, inviting cafe environment.