Barista & Café Attendant — Craft Coffee, Fast Service

Bally's; Marquette (IA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Top industry pay

Tuition Reimbursement

401k with company match

Health packages

Paid Time Off

Job summary

Bally's café team member role is to prepare and serve coffee, espresso beverages, teas, smoothies, and other items according to recipes and quality standards. You will greet guests, answer questions, and recommend products while handling POS transactions and maintaining a clean, safe workspace.

The position emphasizes friendly service, accuracy in cash handling, and adherence to health and safety guidelines in a fast-paced environment. Prior catering or café experience is a plus.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong communication skills with the ability to interact professionally with guests and team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to prepare beverages and food items according to recipes and quality standards.
• Basic math and cash handling skills.
• Ability to operate a point-of-sale (POS) system and café equipment after training.
• Dependable, punctual, and able to work independently as well as part of a team.
• Positive attitude with a willingness to learn and adapt to changing business needs.
• Ability to multitask and prioritize duties while delivering exceptional guest service.

Responsibilities

• Prepare and serve coffee, espresso beverages, teas, smoothies, and other specialty drinks according to company recipes and quality standards.
• Prepare sandwiches, pastries, and other café food items while following food safety and sanitation guidelines.
• Provide friendly, professional, and efficient customer service by greeting guests, answering questions, and making product recommendations.
• Accurately process cash, credit card, and other electronic payment transactions through the POS system.
• Maintain a clean, organized, and sanitary café, dining, and food preparation areas throughout each shift.
• Stock and replenish coffee, food, paper products, and other café supplies as needed.
• Monitor product freshness and rotate inventory using FIFO practices.
• Follow all health, safety, and sanitation regulations, including proper food handling procedures.
• Operate café equipment, including espresso machines, coffee brewers, blenders, ovens, and POS systems, in a safe and efficient manner.
• Assist with opening and closing duties, including setup, cleaning, cash handling, and equipment maintenance.
• Work collaboratively with team members and other departments to ensure efficient operations and a positive guest experience.
• Resolve guest concerns professionally and escalate issues to a supervisor when appropriate.
• Maintain knowledge of menu offerings, promotions, and seasonal products to effectively assist guests.
• Comply with all company policies, procedures, and applicable gaming, health, and safety regulations.
• Perform other duties as assigned to support the successful operation of the café.

Skills

Customer service

Communication

Multitasking

Detail oriented

Cash handling

POS system

Education

High School diploma or equivalent

Tools

POS system

Espresso machines

Café equipment

Job description

Bally's café team member role is to prepare and serve coffee, espresso beverages, teas, smoothies, and other items according to recipes and quality standards. You will greet guests, answer questions, and recommend products while handling POS transactions and maintaining a clean, safe workspace.

The position emphasizes friendly service, accuracy in cash handling, and adherence to health and safety guidelines in a fast-paced environment. Prior catering or café experience is a plus.