Barista

Confidential; Zeeland (MI); Presencial; USD 23 000 - 29 000; Tempo integral

Resumo da oferta

SpartanNash, located in Zeeland, MI, is seeking an associate for its coffee shop operation. You will prepare beverages, handle the cash register, stock items, and assist customers with a courteous, efficient experience.

The role requires basic High School education, retail experience preferred, and strong communication and organizational skills. You will work in a fast-paced environment with safety and sanitation standards, following company guidelines.

Qualificações

• High school diploma or GED required or preferred.
• One year of retail or related experience preferred.
• Good verbal communication skills and ability to interact politely with customers.
• Good customer service and organizational skills; detail-oriented.

Responsabilidades

• Prepare coffee shop beverages; brew, mix and/or blend as per standards.
• Prepare food items according to procedures.
• Maintain safe handling of food/beverages in a clean environment.
• Operate cash register and process payments including cash, cards, and gift certificates.
• Stock items and rotate Coffee items and displays.
• Maintain knowledge of store programs and product locations.
• Understand check-stand and coffee shop equipment and their operation.
• Notify lead or manager when products or supplies need ordering.
• Comply with company policies on security, cash handling, and product safety.
• Keep department clean, compliant with safety and sanitation procedures.
• Communicate store programs, in-store specials, and coupons to customers.
• Follow PPE, safety guidelines, and guest experience guidelines.
• May be assigned tasks in other departments as needed.

Conhecimentos

Customer service

Verbal communication

Organization

Detail-oriented

Reading & writing

Arithmetic

Cash handling

Formação académica

High school diploma or GED

Ferramentas

Cash register / POS

Check-stand equipment

Descrição da oferta de emprego

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Location:9479 Riley St Suite 100 - Zeeland, Michigan 49464

Position Summary:

This role is responsible for preparing coffee shop beverages and food, operating cash register and receiving payment in a timely and efficient manner while displaying courteous customer service.

Here’s what you’ll do:

• Prepare coffee shop beverages; brew, mix and/or blend beverages according to set standards.
• Prepare food items according to procedures.
• Ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment.
• Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
• Stock items and rotate Coffee items and merchandise displays.
• Maintain understanding of current store programs and product locations.
• Understand use of check-stand equipment (i.e., register) and coffee shop equipment and its efficient operation.
• Notify the department lead or manager if products and supplies need to be ordered.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), etc.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Here’s what you’ll need:

• High school diploma or GED (preferred)
• One year of retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required.

Physical Requirements:

Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.As part of our

People First

culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.