Barista

Choice Hotels International, Inc.; Salt Lake City (UT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Vacation package

8 paid holidays

Benefits after 30 days (full-time)

Job summary

Radisson Salt Lake City Downtown is seeking an energetic Barista to join our fast-paced team. You will greet guests, prepare beverages, and deliver friendly service in a welcoming outlet.

This role emphasizes guest satisfaction, knowledge of beverages, and teamwork; we offer a vacation package and benefits after 30 days for full-time employees.

Qualifications

• Minimum of one year hospitality experience in Customer Service;
• Strong verbal and interpersonal skills;
• Works well independently or as part of a team;
• Strong attention to detail;
• Commitment to exceptional guest service;
• A positive attitude;
• Adhere to the policies and procedures of the hotel.

Responsibilities

• Maintain a courteous, efficient and welcoming entrance to the restaurant or bar
• Greet and welcome guests and respond to requests in a friendly and courteous manner
• Provides prompt, quality service to customers of outlet by preparing beverages and serving guests in accordance with standard operating procedures
• Provides service to customers by suggesting a beverages and up-selling to premium products as appropriate
• Maintains knowledge of bar outlet inventory and selection to respond properly to customer questions
• Demonstrates a thorough knowledge of beverage recipes and mixing procedures
• Understands and follows the laws and guidelines for beverage service
• Handles cash, checks and/or credit cards in accordance with Radisson policies

Skills

Hospitality experience

Customer service

Verbal communication

Teamwork

Attention to detail

Positive attitude

Job description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visitwww.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The Radisson Hotel Salt Lake City Downtown is looking for an energetic individual to join team as a Barista. Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same.

We are proud to offer package that includes: Vacation package 8 paid holidays Excellent benefit package for fulltime employees after 30 days of employment.

• Maintain a courteous, efficient and welcoming entrance to the restaurant or bar
• Greet and welcome guests and respond to requests in a friendly and courteous manner
• Provides prompt, quality service to customers of outlet by preparing beverages and serving guests in accordance with standard operating procedures
• Provides service to customers by suggesting a beverages and up-selling to premium products as appropriate
• Maintains adequate levels of beverages and glassware at all times; displays beverages in an attractive fashion on cart
• Maintains cleanliness of outlet at all times
• Maintains knowledge of bar outlet inventory and selection to respond properly to customer questions
• Demonstrates a thorough knowledge of beverage recipes and mixing procedures
• Adheres to legal and/or Managed Hotels policies and standards
• Understands and follows the laws and guidelines for beverage service
• Handles cash, checks and/or credit cards in accordance with Radisson policies
• Records accurate consumption at the end of each function and reports to supervisor
• Maintain a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties
• Communicate with kitchen and staff to ensure steady flow of dining guests
• Answer telephone according to standards
• Clean tables, chairs and floor area as needed Polish silver and folds linens
• Assist service team as necessary to meet and exceed the guests’ expectations
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations:
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.

Requirement / Skills

• Minimum of one year hospitality experience in Customer Service;
• Strong verbal and interpersonal skills;
• Works well independently or as part of a team;
• Strong attention to detail;
• Commitment to exceptional guest service;
• A positive attitude;
• Adhere to the policies and procedures of the hotel.

Physical Demands

• Perform repetitive hand and arm movements;
• Ability to lift, pull, push up to 70 pounds;
• Must be able to push a luggage cart containing several pieces of luggage, up to 70 pounds each;
• Must be able to squat, bend, kneel and twist;
• Ability to stand for long periods of time;
• Occasional lifting, pushing, or pulling of more than 50 pounds

Other Information

Other Information The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware