Barista

Pantera Capital; Palo Alto (CA); On-site; USD 30,996 - 33,062; Full time

Benefits offered by this job

$22.50 to $24.00 hourly compensation

Medical, vision, and dental coverage

401(k) retirement plan

Paid vacation and holidays

Access to company stock or cash awards

Job summary

Pantera Capital is looking to hire a Barista in Palo Alto, CA. The role involves providing quality customer service and maintaining a clean atmosphere while handling food and beverage orders.

Ideal candidates should have two or more years of experience in customer service within a food service setting and be knowledgeable about food safety. Strong communication skills are essential for this position, which supports the overall morale and productivity across the company.

Qualifications

• 2+ years of customer service experience in a food service environment.
• Ability to carry heavy items (up to 25 lbs.) and stand for long periods.
• Willingness to work shifts, including overtime and weekends.

Responsibilities

• Support customer orders and inquiries, ensuring safety and quality standards.
• Maintain a clean and safe work station.
• Provide excellent customer service.

Skills

Customer service experience

Food safety knowledge

Communication skills

Education

High school diploma or equivalency certificate

Tools

Manual espresso machine

Coffee brewers

Food service equipment

Job description

About xAI

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.

All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

Qualifications

• High school diploma or equivalency certificate
• 2+ years of customer service experience in a food service environment that includes coffee and beverage services
• Must be available for 1st shift: Monday to Friday from 8AM to 6:30PM
• Ability to carry large heavy items, such as dishes in tubs or trays unassisted (up to 25 lbs.)
• Ability to stand for long periods of time – up to 8 hours a day
• Ability to work all shifts and available for overtime and weekends, as needed
• Ability to perform frequent bending, stooping, and lifting of objects

Preferred Skills and Experience

• 3+ years of customer service related experience in a food service environment that includes coffee and beverage services
• Sound understanding of food safety and sanitation practices
• Possession of or willingness to obtain CA food handler card
• Manual espresso machine experience
• High level of professionalism
• Experience in a corporate environment
• Basic computer skills (Microsoft Office, Excel, and Outlook primarily)
• Strong communication skills, both written and verbal
• Willingness to learn and take guidance from others

Additional Requirements

• Must be available for 1st shift: Monday to Friday from 8AM to 6:30PM
• Ability to carry large heavy items, such as dishes in tubs or trays unassisted (up to 25 lbs.)
• Ability to stand for long periods of time – up to 8 hours a day
• Ability to work all shifts and available for overtime and weekends, as needed
• Ability to perform frequent bending, stooping, and lifting of objects

Benefits

• Level 1: $22.50/hour
• Level 2: $24.00/hour
• Your actual level and base salary will be determined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, and experience
• Base salary is just one part of your total rewards package at xAI
• You may also be eligible for long‑term incentives, in the form of company stock, or long‑term cash awards, as well as potential discretionary bonuses
• You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks
• You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year

Responsibilities

• The barista role is a team‑oriented role for individuals who are familiar with basic customer service principles and have a firm understanding of all basic food and beverage safety principles
• A barista should have the ability to identify and utilize food service equipment including but not limited to manual espresso machines, drip coffee brewers, coffee bean grinders, frozen yogurt machines, and serving utensils
• Daily tasks will be focused on supporting customer orders and inquiries, upkeep of food service spaces, as well as running food and drinks to employee workstations
• The barista position supports the mission of xAI by providing quality customer service, a welcoming atmosphere, and accurate order fulfillment to help ensure our services boost morale and productivity across the company
• Set up, work, and maintain a clean and safe work station
• Complete daily prep tasks
• Help the team meet time and quality standards set by supervisor
• Clean and maintain departmental tools and equipment, i.e. drip coffee stations
• Provide good customer service
• Inventory/order supplies as needed

Job description

The barista role is a team‑oriented role for individuals who are familiar with basic customer service principles and have a firm understanding of all basic food and beverage safety principles. A barista should have the ability to identify and utilize food service equipment including but not limited to, manual espresso machines, drip coffee brewers, coffee bean grinders, frozen yogurt machines, and serving utensils. Daily tasks will be focused on supporting customer orders, inquiries, and deliveries, upkeep of food service spaces. The barista position supports the mission of xAI by providing quality customer service, a welcoming atmosphere, and accurate order fulfillment to help ensure our services boost morale and productivity across the company.

EEO and Equal Opportunity Statements

xAI is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, ethnicity, ancestry, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, disability, medical conditions, genetic information, marital status, military or veteran status, or any other applicable legally protected characteristics.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For Los Angeles County (unincorporated) Candidates:

xAI reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of a conditional offer of employment:

• Access to information technology systems and confidential information, including proprietary and trade secret information, and/or user data;
• Interacting with internal and/or external clients and colleagues; and
• Exercising sound judgment.

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