Barista

ISS Facility Services - North America; Needham Heights (MA); In loco; USD 30.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sign-on bonus

Health, dental, life & disability"

Descrizione del lavoro

ISS Guckenheimer is hiring for a full-time hospitality/customer service role in Needham Heights, MA. You will greet guests, prepare and serve beverages, stock supplies, and operate registers with a focus on hospitality and safety.

The position runs Monday through Friday, 6:30 am–3:00 pm, offers medical/dental/life insurance and a comprehensive leave program. A $500 sign-on bonus is available for new hires joining within the promo window.

Competenze

• Must have a passion for customer service
• Always have a positive attitude
• Be dependable & reliable
• Ability to communicate effectively
• Knowing your equipment is clean and in good working order
• Ability to keep calm under busy working conditions

Mansioni

• Properly setting up all equipment needed
• Clean & sanitize work and service areas
• Station set to execute guest service / satisfaction
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas
• Order, receive, or stock supplies or retail products
• Operate cash register and be familiar with self-service kiosks
• Maintain product inventory to established levels
• Recognize products; accurately restock & rotate product
• Smile, greet, and serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Weigh, grind, or pack coffee beans for customers
• Stock, clean and organize coolers in attractive manner
• Label and display signs for all items
• Other duties as assigned
• Must follow all safety rules and actively prevent accidents

Conoscenze

Customer service

Hospitality

Communication

Punctuality

Strumenti

Cash register

Self-service kiosks

Descrizione del lavoro

Now Offering a $500 Sign-On Bonus!
New employees hired into this role between

$500 sign-on bonus!

$250 after 30 days of employment

$250 after 6 months of employment

Join our team and take advantage of this limited-time opportunity!

Hourly Wage
ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. $22 per hour - $23 per hour.

Now Offering a $500 Sign-On Bonus!
New employees hired into this role between September 22, 2026 and December 31, 2026 are eligible to receive a $500 sign-on bonus!
$250 after 30 days of employment
$250 after 6 months of employment
Join our team and take advantage of this limited-time opportunity!
Hourly Wage
ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. $22 per hour - $23 per hour.
Work Hours
The work hours for this position are Mon-Fri, 6:30 am-3:00 pm

Success Criteria

• Arrive on time to all shifts
• Proper uniform including non-slip shoes and name tag
• Professional appearance
• Provide outstanding hospitality
• Don’t be afraid to ask for help

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first
• Build respectful relationships with all teammates and quests
• Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager
• Build relationships with delivery vendors

Ideal Candidate Experience

• Must have a passion for customer service
• Always have a positive attitude
• Be dependable & reliable
• Ability to communicate effectively
• Knowing your equipment is clean and in good working order
• Ability to keep calm under busy working conditions

Key Accountabilities

• Properly setting up all equipment needed
• Clean & sanitize work and service areas
• Station set to execute guest service / satisfaction
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas
• Order, receive, or stock supplies or retail products
• Operate cash register and be familiar with self-service kiosks
• Maintain product inventory to established levels
• Recognize products; accurately restock & rotate product
• Smile, greet, and serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Weigh, grind, or pack coffee beans for customers
• Stock, clean and organize coolers in attractive manner
• Label and display signs for all items
• Other duties as assigned
• Must follow all safety rules and actively prevent accidents

Physical Demands & Work Environment

• Ability to lift a minimum of 25 pounds
• Must be able to stand for periods of 8 hours
• Must be able to work under pressure during peak periods of the day
• Must offer outstanding hospitality for their entire shift

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.