Barista

Ziggi's Coffee; Manitowoc (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Tips supplements

Job summary

Ziggi's Coffee in Manitowoc, WI is hiring a Barista to craft handcrafted drinks, serve breakfast and lunch, and contribute to a positive guest experience in a fun, fast-paced environment.

The role emphasizes friendly service, teamwork with fellow baristas, adherence to standards of service, maintaining safety and cleanliness, and flexibility in hours including weekends.

Qualifications

• Excellent customer service and communication skills.
• Ability to follow safety procedures with hot beverages.
• Flexible availability, including weekends.
• Prior coffee experience preferred but not required.

Responsibilities

• Provide excellent customer service and prepare drinks.
• Take orders and process payments.
• Prepare and serve beverages and food items.
• Maintain cleanliness and inventory of the workstation.
• Adhere to Ziggi's policies and standards of service.
• Assist with training and support as needed.

Skills

Customer service

Communication

Beverage preparation

Safety procedures

Efficient/workflow

Team player

Multitasking

Cash handling / POS

Reliability

Friendly demeanor

Job description

Ziggi's Coffee is Hiring a Talented Barista

Are you seeking to become part of a vibrant culture where delivering exceptional customer service is paramount and fun is part of the package?

Ziggi’s Coffee is seeking a motivated Barista to join our team! As a Barista at Ziggi's Coffee, you will have the opportunity to craft handcrafted drinks, serve breakfast and lunch options, and contribute to creating a positive experience for our customers.

Position Summary:

• A Barista provides excellent customer service and serves quality products, in a positive, energetic, and team-oriented environment. Their duties include working with other Baristas to help take orders, make drinks, and provide timely service to customers.
• Essential Functions:
• Ensures the Ziggi's \"Standards of Service\" are always in place -exceptional customer service, excellent drink/food quality, accuracy, consistency, and speed of service.
• Maintains great and consistent communication with staff and managers.
• Adheres to all Ziggi's Coffee policies and procedures.
• Greets customers in a friendly manner and takes food and drink orders.
• Prepares and serves beverages, ranging from simple to elaborate ones.
• Prepares and serves food items such as burritos, sandwiches and various pastries.
• Answers customers’ questions about menu choices.
• Promotes and recommends menu options to customers.
• Takes payment from customers.
• Maintains inventory and equipment by cleaning, troubleshooting and scheduling repairs.
• Keeps the work environment sanitary and organized.
• Evaluates and modifies processes to improve efficiency and quality of service.
• Any other duties, as assigned.

Knowledge, Skills and Abilities:

• Have prior coffee experience (preferred, but not required)
• Ability to listen well and communicate in a professional and friendly manner.
• Ability to focus on customer satisfaction.
• Ability to practice basic safety procedures with respect to equipment and handling hot beverages.
• Ability to be efficient and organized.
• Ability to build good relationships with customers.
• Ability to maintain a clean work environment.
• Ability to keep supplies replenished to minimize downtime.
• Ability to be enthusiastic and outgoing with a passion for service.
• Ability to gauge customers’ preferences.
• Ability to communicate effectively both verbally and in writing.
• Ability to apply appropriate decision-making within scope of work procedures.
• Ability to establish and maintain effective working relationships with other employees.
• Flexibility in hours worked, including weekends and holidays.

Physical Demands:

• The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl.
• The employee is required to frequently lift up to 30 pounds without assistance.
• Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and the ability to adjust focus.

Job Perks:

Flexible schedule

Employee discount

Tips supplements

Skills You Will Learn:

• Mastering the art of coffee-making
• Providing fast and friendly service
• Creating a positive customer experience

Ziggi’s story began from husband and wife co-founders Brandon & Camrin Knudsen’s dream to build something together. They wanted to create a space where people could gather and feel right at home. Of course, their first thought was coffee. Coffee has always been a vessel for bringing people together so, they set out to open a coffee shop that would provide that space for their community.