Barista

Minneapolis Marriott Northwest Hotel and Conference Center; Fort Snelling Unorganized Territory (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Health Benefits

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance

401k

Job summary

The Minneapolis Marriott Northwest Hotel and Conference Center is seeking a Barista to craft beverages and provide exceptional guest service at the Boundary Waters Café. You will engage with guests, manage smooth cafe operations, and contribute to a positive hotel experience.

Previous barista or hospitality experience is a plus; after onboarding, employees may access a benefits package including Daily Pay and health coverage.

Qualifications

• 6 months of food & beverage customer service experience, including cash handling.
• Barista experience is a major plus.

Responsibilities

• Create exceptional beverages with precision and artistry following SOPs.
• Respond to guest requests with urgency and warmth, ensuring satisfaction.
• Maintain organized work areas and optimize workflow during peak hours.
• Handle cash transactions with accuracy and integrity; manage deposits.
• Excel at pre- and post-shift responsibilities, stocking service stations and ensuring seamless transitions.
• Represent the hotel with professionalism and enthusiasm as a brand ambassador.

Skills

Coffee Craft Master

Guest Experience

Efficiency Expert

Financial Acumen

Operational Excellence

Brand Ambassador

Job description

Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Boundary Waters Café experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

KEY SKILLS/RESPONSIBILITIES

Key Skills & Responsibilities:

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with a sense of urgency and genuine warmth, following up to ensure satisfaction, creating loyal customers who return again and again.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours while never compromising quality.
• Financial Acumen: Handle cash transactions with accuracy and integrity, manage deposits, and contribute directly to revenue growth through exceptional service that drives repeat business.
• Operational Excellence: Excel at pre- and post-shift responsibilities, from stocking service stations to ensuring everything runs seamlessly for the next shift.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining the highest standards in appearance and customer interaction.

EDUCATION & EXPERIENCE

• 6 months of food & beverage customer service experience, including cash handling (previous barista experience is a major plus!).
• Incredibly friendly, customer-centric attitude with a natural love for connecting with people.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The newly renovated Minneapolis Marriott Northwest All-Suite hotel offers all of our guests first class service and amenities such as Wadsworth Restaurant and Bar, Boundary Waters Café, indoor heated pool and well-equipped fitness center. Our 60,000 sq.ft Conference and Event center features 27 versatile and elegant spaces including customized room set-ups, innovative technology, Chef curated food and beverage options as well as professional Marriott Certified Conference and Event Planners.