Barista

Southern Brew dba 7 Brew; Fort Smith (AR); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Flexible schedule

Job summary

Southern Brew dba 7 Brew is hiring Brewistas to deliver friendly coffee experiences at one Fort Smith location. You will take orders, operate the POS, prepare drinks and premix flavors, and keep the area clean and stocked throughout your shift.

We value energetic team players who can lift up to 50 lbs, work a flexible schedule, including weekends and holidays, and provide warm, genuine interactions with customers day after day.

Qualifications

• Genuine uplifting interactions with customers for up to five minutes at a time.
• Careful and quick work with hot water and coffee, glass bottles, and dairy products.
• Ability to work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 lbs, with or without reasonable accommodation.
• Stand comfortably for hours at a time.
• Climb a ladder and use a stepladder.
• Stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Safely walk in drive-thru areas around cars.
• Safely use a utility knife.

Responsibilities

• Converse with customers to confirm drink orders and input orders to the POS.
• Collect payments and provide correct change.
• Prepare drinks and premixes for service.
• Move with urgency to serve customers.
• Stay productive and proactive during shifts, even when busy.
• Build genuine connections with customers through friendly interactions.
• Know menu to suggest and upsell items when appropriate.
• Follow shift change duties and weekly chores to stay on task.

Skills

Customer service

POS handling

Stamina

Attention to detail

Tools

POS system

Job description

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

Visit 7brew.com to learn more about us!

Duties as a Brewista

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system
• Can collect payments for orders and correctly count back any change to the customer
• Can prepare all drinks and premixes
• Should always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate
• Brings their best self to work every day. Dresses appropriately for their assigned position
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed
• Always clocked in and ready to work at their assigned position when their shift time begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations

Qualifications as a Brewista

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50 lbs, with or without reasonable accommodation
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive‑thru line
• Can safely use a utility knife

Schedule Requirements as a Brewista

• Works a flexible schedule
• Works a minimum of three shifts per week
• Follows company procedure for communicating time off requests
• Regularly works necessary shifts, weekends included, and is available to work holidays, if necessary

Job Types: Full-time, Part-time

Benefits

• Flexible schedule

Physical Setting

• Coffee shop

Schedule

• 4‑hour shift
• 7‑hour shift
• 5‑hour shift
• Day shift
• Monday to Friday availability
• Night shift availability
• Weekend availability

Supplemental Pay

• Tips

Work Location: One location