Barista

Highgate Hotels, LP; Denver (CO); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical coverage

Dental and Vision benefits

Paid time off

Sick leave

Job summary

Highgate Hotels is seeking a part-time barista at The Brown Palace Hotel & Spa in Denver, CO. You will welcome guests, take orders for beverages, and provide attentive service in a fast-paced environment.

The role requires 1–2 years of Barista experience and knowledge of food & beverage service. Expect to work as part of a collaborative team with a focus on guest satisfaction.

Qualifications

• 1-2 years of Barista experience or equivalent service experience.
• Knowledge of service and food and beverage basics.
• Must be able to multitask and prioritize during shifts.

Responsibilities

• Welcome guests and provide responsive, professional service.
• Take and prepare beverage orders; answer menu questions and make recommendations.
• Process payments and maintain cleanliness of the workstation.
• Restock and replace supplies as needed; uphold health and safety guidelines.
• Represent the restaurant professionally and cooperate with team members.

Skills

Barista experience

Customer service

Communication skills

Multitasking

Job description

Job Details

• Requisition ID 2026-82731
• Category Food and Beverage
• Job Location US-CO-Denver
• Property The Brown Palace Hotel & Spa
• Compensation Minimum USD $19.29/Hr.
• Compensation Maximum USD $19.29/Hr.
• Pay Class Part Time
• Compensation Type Hourly

Applications will be accepted between 9/16/2026 through 9/30/2026.

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Responsibilities

• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Take orders from guests.
• Prepare and serve beverages, ranging from simple to intricate drinks.
• Answer guests questions about the menu and provide recommendations.
• Take payment.
• Restock/ Replace
• Maintain cleanliness of workstation.
• Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance, uniform and grooming.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Perform other duties as requested by management.

Qualifications

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Highgate's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that associates can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Occasional pushing, pulling, lifting or carrying up to 40 pounds
• Ability to stand during entire shift.
• Constant reaching, turning, and performing precision work
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with fellow associates and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize to ensure outstanding service.
• Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
• 1-2 years of Barista experience. Knowledge of service and food and beverage. Prior experience as a barista in a coffee house or restaurant.

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

For Employees Based in Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date

This job opening was posted on [insert date] and will remain open for at least 75 days.