Barista

Dufry Careers; Alcoa (TN); On-site; USD 20,664 - 22,702; Full time

Benefits offered by this job

Health benefits

Paid time off

Holiday pay

Meal & transportation benefits

401(k) retirement plan with company-m​

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost at Knoxville Airport is hiring a guest-facing team member to greet guests, take orders and serve beverages and food while upholding brand standards.

You will operate the cash register, handle payments, and maintain a clean, organized store. A focus on friendly service, accuracy in money handling, and teamwork is essential in this fast-paced environment.

Qualifications

• Customer service skills are essential.
• Ability to operate a cash register and make change.
• Basic math skills for handling money accurately.
• Ability to work in a fast-paced environment and follow policies.
• Ability to follow verbal and written instructions.

Responsibilities

• Greet guests with a smile and take food and drink orders.
• Provide high quality beverages and food per recipes and standards.
• Stay calm during high volume and set a positive example.
• Operate a cash register and handle payments per policies.
• Keep the store clean, stocked and organized; assist displays.
• Act with integrity and follow safety policies.

Skills

Customer service

Cash handling

Teamwork

Calm under pressure

Fast learner

Tools

POS system

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Knoxville Airport F&B
Advertised Compensation: $15.00 to $16.48

What you will do

• Greet all guests with a smile while taking food and drink orders, answering any questions, calling guests by name and thanking them for their order
• Provide and prepare quality beverages and food products consistently to all guests by adhering to recipe and presentation standards while also providing legendary service
• Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
• Operate a cash register and receive payment from guests, while following all brand and HMSHost customer service and cash handling policies and procedures
• Keep the store clean, stocked, organized and decorate customer display areas
• Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and HMSHost while following operational policies and procedures, including those for safety and security

What skills you will need

• You have strong social skills and love to meet new people
• You have the ability to stay calm and enjoy working in a fast and exciting environment
• You love to learn new things and are able to pick up new skills quickly
• You have the ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed
• You are able to perform basic math skills to accurately count money and make change
• You are able to work well with others to help create a strong and cooperative team

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)