Barback - Upstairs At Caroline

White Lodging; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) with company match

PTO with rollover

Wellness tools

Leadership development & tuition

Room/Dining/Travel discounts

Growth opportunities across properties

Employee Assistance Program (EAP)

Medical insurance starting day 1

Dental and vision insurance

Life and disability insurance

Paid parental leave

Job summary

White Lodging in Austin is seeking a Barback to support the bartending team, keep the bar stocked, and ensure guests receive exceptional service.

You will maintain ice and supplies, ensure food sanitation, help with side work, and represent the brand with a neat appearance while working a fast-paced environment, including weekends and nights.

Qualifications

• Customer-focused guest service skills.
• Clear communication with team members.
• Ability to collaborate and assist multiple bartenders.
• Comfort in a fast-paced hospitality environment.

Responsibilities

• Assist bartenders to ensure guest service and smooth operations.
• Maintain stock of ice, product, and supplies for bartenders.
• Ensure bar area sanitation and proper cleanliness.
• Know menu items, contents, preparation methods, and garnishes to answer guest questions.
• Present a neat, professional appearance and represent the brand.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Teamwork

Stamina

Fast-paced work

Positive attitude

Job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Barback, you will support the bartending team by ensuring smooth operations, maintaining cleanliness, and keeping the bar stocked so that guests receive exceptional service.

What You'll Do

• Work with bartenders to ensure excellent guest service and assist where needed.
• Maintain stock of ice, product, and supplies for the bartenders.
• Ensure that food sanitation practices are followed.
• Maintain the cleanliness of the bar area by removing dishes, breaking down trays, and completing all necessary side work.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Perform other duties as assigned.

What You'll Bring

• An outgoing and social personality.
• A passion for service with a positive, can-do attitude.
• A collaborative, team-player mindset.
• Ability to handle high volume and work under pressure.
• Excellent communication and listening skills.
• Ability to stand and move at a fast pace for more than 8 hours and lift more than 50 pounds.
• Availability to work weekends, nights, and holidays as necessary.

What You Can Look Forward To

• DailyPay - get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)
• Full-time associates also receive:
  • Medical, dental, and vision insurance - starting day 1
  • Life and disability insurance
  • Paid parental leave