Bar Manager

Ugly Dumpling; Springfield (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Ugly Dumpling in New Jersey is seeking an experienced Bar Manager to lead our bar operations and guest experience. You will coach the bar team, supervise shifts, and drive sales while upholding brand standards in a fast-paced setting.

The role requires 5+ years in bar leadership, valid Food Handlers and Alcohol Handlers certifications, and proficiency with POS, 7Shifts, and purchasing platforms. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• 5+ years leading full-service restaurant bar operations, hands-on supervision.
• Valid State-Mandated Food Handlers Certification.
• Valid State-Mandated Alcohol Handlers Certification.
• Proficiency with POS, scheduling software (7Shifts), purchasing platforms.
• Strong communication and guest satisfaction focus.

Responsibilities

• Recruit, train, and coach bar team members.
• Conduct pre-shift meetings focused on service, upselling, and brand standards.
• Boost bar sales by executing the bar program.
• Maintain knowledge of brand standards, drink presentation, recipe adherence, and procedures.
• Drive sales growth and local marketing initiatives for the bar.
• Oversee floor operations, shift management, labor, and guest engagement.
• Demonstrate strong beverage knowledge and bar experience.
• Ensure compliance with health department regulations.
• Maintain proper alcohol handling, storage, and sanitation standards.
• Lead all front-of-house operations during shifts.
• Ensure consistent execution of Ugly Dumpling’s dining model.
• Monitor table turns, wait times, and guest flow.
• Multi-task between bar and dining room orders.
• Address and resolve guest concerns professionally.
• Communicate with Franchise Partner daily regarding operations, standards, and performance.
• Partner with the Restaurant General Manager on KPIs, labor targets, and brand compliance.
• Monitor liquor costs and generate reports for management.

Skills

Bar management

Team coaching

Guest service

P&L management

Clear communication

Education

State-Mandated Food Handlers Certification

State-Mandated Alcohol Handlers Certification

Tools

POS systems

7Shifts

Purchasing platforms

Job description

Join Ugly Dumpling, one of the fastest-growing restaurant brands in the U.S! With around 30 new locations coming soon, Ugly Dumpling is bringing bold flavors, traditions, and energy of Asian Street Food while creating a modern dining experience that is uniquely our own. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At Ugly Dumpling, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bar Manager at Ugly Dumpling, you play a critical leadership role by overseeing the success of bar operations. This Bar Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal candidate will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential.

Duties and Responsibilities:

• Recruit, train, and coach bar team members.

• Conduct pre-shift meetings focused on service, upselling, and brand standards.

• Boost bar sales by executing the bar program.

• Maintain expert knowledge of brand standards, drink presentation, recipe adherence, and overall operational procedures.

• Drive sales growth and local marketing initiatives for the bar.

• Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.

• Demonstrate strong beverage knowledge and bar experience.

• Ensure compliance with all health department regulations.

• Maintain proper alcohol handling, storage, and sanitation standards.

• Lead all front-of-house operations during assigned shifts.

• Ensure consistent execution of Ugly Dumpling’s interactive dining model.

• Monitor table turns, wait times, and guest flow.

• Multi-task and balance between bar and dining room orders.

• Address and resolve guest concerns promptly and professionally.

• Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance.

• Partner closely with the Restaurant General Manager to ensure alignment on KPIs, labor targets, and brand compliance.

• Monitor liquor costs and generate reports for the management team.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions

• 5+ years leading full-service restaurant bar operations, with a hands-on approach to service and team supervision.

• Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards.

• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.

• Proficient in POS systems, scheduling software (specifically 7Shifts), purchasing platforms, streamlining daily operations.

• Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.

• Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.

• Strong communication and a passion for delivering world-class service at every touchpoint.