Banquets & Events Coordinator

Discovery Summerlin Management; Coeur d'Alene (ID); On-site; USD 60,000 - 85,000; Full time

Job summary

Discovery Land Company’s Gozzer Ranch is seeking a Banquets and Events Coordinator to lead hospitality operations within the Food & Beverage Department. You will oversee event staff, coordinate banquets, and ensure flawless guest experiences during club events, catering, and private functions.

Reporting to the Director of Banquets & Catering, you will collaborate with members, culinary and service teams, and management to plan, staff, and execute events, upholding the company values while

Qualifications

• Experience leading hospitality teams in club or event settings.
• Strong planning, coordination, and communication skills.
• Customer-focused mindset with guest service excellence.

Responsibilities

• Directly oversee event staff performance and provide hands-on leadership.
• Coordinate banquets, catering functions, and private dining events.
• Serve as hospitality ambassador and ensure exceptional guest experiences.
• Collaborate with Director of Banquets & Catering and other teams to execute events.
• Communicate plans, timelines, and staffing to ensure smooth operations.

Skills

Leadership

Event planning

Guest relations

Team coordination

Staff development

Job description

Discovery Land Company creates one-of-kind environments that provide individuals and families with freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.

At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations. We do this by operating from our company's unwavering values, learning, growing, and adjusting as we go.

The Banquets and Events Coordinator serves as a key leader and hospitality ambassador within the Food & Beverage Department, combining event planning and member communication with hands‑on service leadership. This position coordinates and executes club events, banquets, catering functions, private in- home dining experiences, and off‑site events, while supporting restaurant outlet operations as business demands require.

Working closely with the Director of Banquets & Catering, members, guests, culinary teams, service teams, and Food & Beverage leadership, this role ensures events are properly planned, staffed, communicated, and executed. The position serves as a visible host and floor leader, delivering personalized hospitality and maintaining Gozzer Ranch and Discovery Land Company standards while acting as an ambassador for our company's values:

PEOPLE ARE OUR PRIORITY

WE RESPECT PEOPLE, PLACES, AND CULTURES

WE DO THE RIGHT THING

WE BELIEVE IN HAVING FUN

Key Area #1: LEADERSHIP

• Directly oversee event staff performance, providing clear direction, hands‑on leadership, and support to help each team member succeed.
• Conduct pre‑and post‑shift meetings to review event flow, key details, staff assignments, service expectations, and opportunities for improvement.
• Support labor planning and staffing recommendations for events and assigned operational areas.
• Identify and communicate employee scheduling needs in a timely manner to ensure adequate coverage across assigned operational areas.
• Encourage a motivated team with a strong sense of urgency, coaching employees constructively to bring out their best each day.
• Lead by example with a willingness to jump in and assist wherever needed, demonstrating that no task is too small, and every contribution supports the team's success.
• Provide fair and equal opportunities for all employees.
• Clearly and consistently communicate relevant property information, operational updates, and expectations to the team.
• Regularly recognize employee contributions and achievements to support morale and retention.
• Proactively

Key Area #2: MEMBER EXPERIENCE AND RELATIONSHIP DEVELOPMENT

• Serve as a point of contact for members and guests regarding assigned events, dining experiences, and special occasions.
• Build meaningful relationships through consistent interaction, personalized service, and member and guest touchpoints during events and daily operations.
• Anticipate member preferences and needs, respond promptly to requests and concerns, and proactively identify opportunities to enhance their experience.
• Maintain a visible presence as a hospitality ambassador during club events, banquets, catered functions, and outlet operations.
• Support service recovery, communicate feedback to leadership, and partner with the team to create memorable experiences that exceed members and guest expectations.
• Promote club programming, special events, dining experiences, and Food & Beverage offerings throughout the season.

Key Area #3 EVENT PLANNING AND COORDINATION

• Coordinate with the Director of Catering on planning and logistics for club events, weddings, golf tournaments, private dinners, catering functions, and special club programming.
• Work directly with members to understand event objectives, preferences, menu selections, timelines, and special requests.
• Partner with the Director of Banquets & Catering and Culinary Team to ensure Banquet Event Orders (BEOs), menus, and event details are finalized, accurate, and communicated to all departments within established timelines.
• Collaborate with culinary, beverage, service, and operations teams to c