Banquets - Captain

Kalahari Resorts; Pocono Manor (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading resort is seeking a Banquet Captain to oversee the setup and breakdown of banquet facilities, ensuring efficient operations. Ideal candidates will have supervisory experience and a service-oriented attitude. Join a team recognized for its commitment to employee well-being and service excellence.

Benefits

Promotion from within

Mental, Financial, Physical wellness initiatives

Educational opportunities

401(k) with company match

Paid time off

Discounts and resort benefits

Qualifications

• 1-2 years of banquet supervisor/set-up leadership experience.

Responsibilities

• Supervise set-up and breakdown of banquet facilities.
• Ensure proper upkeep of convention and meeting spaces.
• Complete all scheduled functions in a timely manner.

Skills

Leadership

Customer Service

Education

Banquet & Event Certification/Diploma

Job description

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center.

We are inviting you to apply for the Banquet Captain position. In this role, you will be responsible for supervising set-up, breaking down rooms, completing all scheduled functions, and ensuring the proper upkeep of convention, meetings, banquet facilities, and equipment in an efficient and timely manner.

We require that you have a background consisting of 1-2 years of banquet supervisor/set-up leadership experience. Banquet & Event Certification/Diploma is preferred but not required.

If your background matches our needs and your personality is oriented towards service to others, please consider joining our growing and industry-leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

1. Promotion from within
2. Mental, Financial, Physical, Work/Life, and Career wellness initiatives
3. Educational opportunities
4. Full and varied benefit packages for full-time associates
5. 401(k) with company match
6. Appreciation days, parties, and retention programs
7. Paid time off, dedicated wellness days, and holiday pay
8. Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award, and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020); and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.